BrianTH wrote:
Although it's under warranty, Apple refuse to provide me with mail in repair
FYI, Apple does not provide mail-in repairs for desktop based systems. Apple only provides mail-in repair for laptops and perhaps only in certain regions.
and say I must take it to my Apple Norwich, over an hours drive away. I'm medically housebound at present and can't do this. How can I get Apple to provide me with the mail in repair under warranty?
Are there any Apple Authorized Service Providers in your region? If so, perhaps you can make arrangements with them to make a house call to assist you. The AASP may charge for the home visit as it does cost them money for gas & wear on the car. If the Mac Mini does need a hardware repair, then the repair itself will be covered for free by the warranty, but not the home visit.
https://getsupport.apple.com/repair-locations
From what you are describing with the network issues, I doubt your Mini has a hardware issue. Either macOS has a configuration issue, or you don't have the proper printer driver installed, or you have an issue with your home network. Troubleshooting network issues remotely can be difficult, but many times it is possible for the forum contributors to assist you in resolving some network related issues. You will need to answer the contributors questions so we can get more details to help narrow down the issue. If you are patient with us, then maybe we can get it figured out. Sometimes though it may require someone to see everything first hand which would require a local expert.
