Received Apple Pay funds not showing in Apple Cash balance

If someone sent you money using Apple Cash, open Wallet > Apple Cash and check the latest transactions.

Also check the Messages conversation where the payment was sent. If you see Accept, tap it — Apple Cash can be set to accept payments manually, and you have 7 days to accept one.

If the payment shows as accepted or completed but the balance still hasn’t updated, tell us what status you see for that transaction in Wallet. That would help narrow it down.

If the payment itself shows Completed but your Apple Cash balance didn’t increase, I wouldn’t have the sender send it again.

Restart the iPhone, then open Wallet > Apple Cash and check whether there’s any message asking you to verify your identity or showing that the Apple Cash account is restricted.

If the transaction still shows Completed and the money is still missing, that’s something an Apple Cash Specialist at Green Dot Bank should check on the account. Apple directs transaction problems to them here:

If you can't send or receive money with Apple Cash - Apple Support

Mine was sent through messages. It doesn’t say accept but I clicked

on it and it sent me to my wallet but it isn’t showing in my account. The transaction says complete but again, it isn’t showing up in my account