La reinstalación de OS X de MacBook Air (2013) falla con el error "No se encontraron paquetes"

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La reinstalación de OS X de MacBook Air (2013) falla con el error "No se encontraron paquetes"

Asunto: Error "No se encontraron paquetes" al reinstalar OS X en el MacBook Air (2013)

Hola a todos. Estoy tratando de restablecer de fábrica un MacBook Air (2013) que pertenecía a un miembro de la familia, pero no recuerdo la contraseña, y el disco duro interno está completamente borrado (originalmente mostraba la carpeta con un icono de signo de interrogación).

Estos son los pasos exactos que he tomado hasta ahora:

* Recuperación de Internet: Apagué el Mac por completo y utilicé la combinación de teclas Shift + Option (Alt) + Command (⌘) + R al arrancar. El Mac se conectó con éxito a Wi-Fi, descargó e inició las herramientas de recuperación a través de Internet.

* El problema: Una vez dentro del instalador del sistema operativo, al intentar continuar con la instalación en la unidad borrada, el siguiente error aparece en la pantalla: "No se encontraron paquetes para la instalación. Póngase en contacto con el fabricante del software para obtener ayuda".

* Intentos anteriores: También intenté arrancar solo con Comando + R, pero produce el mismo bloque. No tengo acceso a otro ordenador o a una unidad flash USB para crear un instalador de arranque, así que necesito arreglar esto directamente desde el Mac.

¿Cómo puedo evitar o corregir este error de paquete (tal vez ajustando la fecha a través de Terminal u otro método) para completar con éxito la instalación de fábrica en este modelo?

Adjunto una imagen de la pantalla de error exacta que estoy recibiendo. ¡Gracias de antemano por cualquier ayuda!

Posted on Aug 23, 2026 1:28 PM

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Answer 1

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HWTech

Community+ 2026

Level 9

75,550 points

Aug 23, 2026 2:37 PM in response to jandrolocoma

Google Translation:

jandrolocoma wrote:

Subject: Error "No packages were found" when reinstalling OS X on MacBook Air (2013)

Hello everyone. I am trying to factory reset a MacBook Air (2013) that belonged to a family member, but I don't remember the password, and the internal hard drive is completely wiped out (it originally showed the folder with a question mark icon).

Here are the exact steps I've taken so far:

* Internet Recovery: I turned off the Mac completely and used the key combination Shift + Option (Alt) + Command (⌘) + R upon startup. The Mac successfully connected to Wi-Fi, downloaded, and launched the recovery tools via internet.

* The Issue: Once inside the OS installer, when trying to proceed with the installation on the wiped drive, the following error pops up on the screen: "No packages were found for installation. Please contact the software manufacturer for assistance."

* Previous Attempts: I also tried booting with just Command + R, but it yields the same block. I do not have access to another computer or a USB flash drive to create a bootable installer, so I need to fix this directly from the Mac.

How can I bypass or fix this package error (perhaps by adjusting the date via Terminal or another method) to successfully complete the factory installation on this model?

I am attaching a picture of the exact error screen I am getting. Thanks in advance for any help!

Official Apple Support Community

Try booting into Internet Recovery Mode using Command + Option + R to attempt to access the online macOS 11.x Big Sur installer. Unfortunately some Macs may only boot to the online installer for the older version of macOS which originally shipped with the computer from the factory.

If you still can only boot into the older macOS Mountain Lion or Mavericks online installer, then you can try changing the system date & time using the Terminal application which can be accessed by clicking the "Utilities" menu on the menubar. Use the following command to set the date & time to Jan. 2, 2017 at 11:33am:

date  -u  0102113317

Otherwise you will need access to another working Mac from 2007 to mid-2021 in order to create a bootable macOS USB installer.

Create a bootable installer for macOS - Apple Support

Generally you need these Mac models for each specific version of macOS (these versions of macOS are all compatible with your MBAir 2013 model):

- macOS 11.x Big Sur -- 2013 to mid-2021
- macOS 10.15 Catalina -- 2012 to mid-2020
- macOS 10.13 High Sierra -- Late-2009 to mid-2018
- macOS 10.11 El Capitan -- 2007 to 2015

You can confirm whether a particular model is compatible with each OS by using the following article as a guide:

https://eshop.macsales.com/guides/Mac_OS_X_Compatibility

You can download various macOS installers using the information in the following Apple article:

How to download and install macOS - Apple Support

Read that last Apple article very carefully, especially for the macOS 10.11 installer since there are multiple steps required to extract the actual El Capitan installer from the downloaded DMG file.

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