Touch ID no longer an option on my device

Why isn’t Touch ID an option anymore?


[Re-Titled by Moderator]

Original Title: Touch ID

iPad mini 5, iPadOS 18

Posted on Aug 24, 2026 9:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2026 10:27 AM

Make sure you don't have Screen Time settings that prevent locking apps such as Restricting Passcode Changes in Settings ➜ Screen Time ➜ Content & Privacy Restrictions ➜ Allow Changes to ➜ Passcode & Touch ID.


Also, make sure you don't have any school or corporate profile installed or Exchange email set up that may be limiting this option.

2 replies
Question marked as Top-ranking reply

Aug 24, 2026 10:27 AM in response to Luna_starry

Make sure you don't have Screen Time settings that prevent locking apps such as Restricting Passcode Changes in Settings ➜ Screen Time ➜ Content & Privacy Restrictions ➜ Allow Changes to ➜ Passcode & Touch ID.


Also, make sure you don't have any school or corporate profile installed or Exchange email set up that may be limiting this option.

Aug 24, 2026 10:15 AM in response to Luna_starry

An option for what?


You'll need to provide considerably more information about what, precisely, you are attempting to achieve - with what App(s) - and your iPad model and installed version of iPadOS.


With a better understanding of your issue, contributors here may be better able to offer appropriate help or guidance.


Writing an effective Apple Support Commun… - Apple Community


Touch ID no longer an option on my device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.