2nd Gen Apple Pencil has always had multiple issues

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2nd Gen Apple Pencil has always had multiple issues

My 2nd Generation Apple Pencil has never connected in the same way as any other I have seen. When I put it on the magnetic connection panel, every single time without fail, it stops me from being able to control my screen entirely and shows me it rotating at the top (indicating it's connecting) but it always takes at least 30 seconds to connect, and if I stop using it for even 5 minutes, it disconnects. It has never, ever shown me it's battery level but it does still work for using it. I sort of just want it to work normally and not make using it such a hassle. What do I do?

iPad Pro, iPadOS 26

Posted on Aug 25, 2026 5:22 AM

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Answer 1

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LotusPilot

Level 10

323,030 points

Aug 26, 2026 6:17 AM in response to loerxk

If your iPad and second generation Apple Pencil are not operating as expected, ensure that you have updated to to the most recent version of iPadOS. At the time of writing, iPadOS 26.6.1 is current.

Next, try a forced-restart - as this will often clear an isolated or post-update software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

Press and quickly release the volume button nearest to the top button.
Press and quickly release the volume button farthest from the top button.
Press and hold the top button.
When the Apple logo appears, release the top button.

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil. Should a fault be identified, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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