Apple TV 4K (3rd gen) randomly entered recovery mode

I have an Apple TV 4K 3rd generation, purchased in April 2025. It had been working normally and then suddenly went into the recovery screen showing the Apple TV + iPhone icons.


There was no update that I knowingly initiated. We followed the instructions on an iPhone and restored/recovered tvOS. It eventually booted normally again and showed all of our existing user profiles.


After the first recovery:


  • The Apple TV worked normally using the iPhone Remote.
  • When I brought the physical Siri Remote close to the Apple TV, the Apple TV started rebooting/turning on and off and eventually went back into recovery mode.
  • At that point the Siri Remote showed around 20% battery.
  • I recovered the Apple TV again using the iPhone.
  • I fully charged the Siri Remote.
  • The Apple TV is now working normally again.
  • The physical Siri Remote is also working normally now — navigation and the Back button both work without causing a reboot.

Has anyone experienced something similar with an Apple TV 4K 3rd gen?


I’m particularly wondering whether this sounds like a tvOS/recovery glitch, a Bluetooth/Siri Remote issue, or potentially an early hardware/storage problem with the Apple TV.


I’m also confused about the apparent connection with the Siri Remote. Could a low-battery/unstable Bluetooth connection somehow trigger a crash in tvOS, or was the timing most likely just a coincidence while the Apple TV was already unstable?

Apple TV 4K, tvOS 26

Posted on Aug 25, 2026 5:51 AM

Reply
1 reply

Aug 25, 2026 12:22 PM in response to dobsyyy

There was a recent update so if you hadn't yet installed it and were set to auto update it may have attempted and had an issue which caused the initial one. The issue revolving the Siri Remote I have not encountered before so that is strange. I regularly leave mine until it's at 16% and have never experienced any issue.


May not hurt to contact Apple support to see what insight they may have, can always bring the unit in so they can run diagnostics as well.

Apple TV 4K (3rd gen) randomly entered recovery mode

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