Hi. I can log into my Apple account, iCloud etc ok but iTunes won't log in.
Tried to authorise this pc but again cannot log in.
Same on our other PC. Both Windows 11
Date, time, zone windows update and iTunes up to date etc all ok, tried deleting and re-installing iTunes but just the same.
Any clues please.
Windows, Windows 10
Since the same thing happens on both Windows 11 PCs, I’d first rule out the older iTunes sign-in path itself.
Apple now uses the Apple Music app and Apple TV app on Windows for purchases and computer authorization. Try installing Apple Music from the Microsoft Store, sign in there, then click your name > Authorize Machine.
If that works, your Apple Account is fine and the issue is likely limited to iTunes. Apple still keeps iTunes for podcasts and audiobooks, but music and video have moved to the newer Windows apps.
Apple’s current authorization instructions are here: Authorize or deauthorize your computer for Apple Account purchases - Apple Support
Since the same thing happens on both Windows 11 PCs, I’d first rule out the older iTunes sign-in path itself.
Apple now uses the Apple Music app and Apple TV app on Windows for purchases and computer authorization. Try installing Apple Music from the Microsoft Store, sign in there, then click your name > Authorize Machine.
If that works, your Apple Account is fine and the issue is likely limited to iTunes. Apple still keeps iTunes for podcasts and audiobooks, but music and video have moved to the newer Windows apps.
Apple’s current authorization instructions are here: Authorize or deauthorize your computer for Apple Account purchases - Apple Support
Great advice, thanks.
Didn't know about Apple Music replacing iTunes!
Downloaded Apple Music and Apple Devices, both running well, with access to all music and phone as before.
I don't listen to podcasts, so may not need the old iTunes.
Thanks again.
iTunes won't log in or authorize on Windows 11
