Pre-installed Logic Pro on iMac not associated with Apple ID

Question

Pre-installed Logic Pro on iMac not associated with Apple ID

Hello. I bought a new iMac in Germany in 2022. Logic Pro 10.7.4 was pre-installed on the Mac when I received it. (I live in Serboa) I have been using it ever since.

The Logic Pro app is still installed and working, but it is not associated with my Apple Account. It does not appear under Purchased or Hidden Purchases in the App Store, and the App Store now shows the full purchase price instead of an Update button.

I would like to know whether this Logic Pro license was included with the original Mac purchase and, if so, how I can adopt/associate the pre-installed Logic Pro with my Apple Account so I can receive updates. I do not want to purchase Logic Pro again.

Posted on Aug 29, 2026 10:53 AM

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Answer 1

Top-ranking reply

D.I. Johnson

Level 8

44,235 points

Aug 29, 2026 11:22 AM in response to SrdjanJovanovic

Apple provides this guidance for adopting and updating a pre-installed app like Logic Pro:

Adopt preinstalled Pro Apps on your Mac - Apple Support

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Answer 2

Aug 29, 2026 2:40 PM in response to SrdjanJovanovic

Did you buy this computer directly from Apple or by way of a retailer?

If through a retailer, that adds a level of complexity to the situation.

Apparently it's been about four years since you bought the computer, and since you do not now live where you bought the computer you will likely have trouble adopting the app, given international market laws, etc.

I cannot advise the best way to resolve your issue, but I can supply these Apple contact routes that you might use to work toward a resolution.

Outside the US: Apple’s global phone numbers: Contact Apple Support

Links for Apple International Support - Apple Community (Thanks, Carol B.)

Contact Apple about billing or subscriptions: Billing and Subscriptions - Apple Support

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Answer 3

Aug 29, 2026 2:57 PM in response to D.I. Johnson

Thank you. I received the computer as a gift and it was probably purchased from a vendor, so I don't have any other information, except that now I obviously can't upgrade to Logic Pro as a normal user.

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Answer 4

Aug 29, 2026 1:35 PM in response to D.I. Johnson

Thanks, of course I tried to follow all the instructions but I still haven't been able to find any adopt option anywhere

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