Photo search, identification does not work. Configuration for enabling is not available or limited.

Photo search identification does not work; worked one time when it was demonstrated to me by Apple store.


Thereafter, it has never worked.


Powered on and off phone, have most recent updates.


Configuration for search is enabled

Configuration for Photos is all enabled

Siri configuration is all enabled.


Out of the 6000 photos, I have; not one photo that I have randomly pulled up allows for it to be searched.


cannot find apples technical configuration requirements to make the system functional.

iPhone 17 Pro Max, iOS 26

Posted on Sep 3, 2026 9:26 AM

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17 replies

Sep 3, 2026 11:35 AM in response to Frogabutt

Are you trying to search for photos from outside the library like with Spotlight?


The library is build on a database, the phoitos are renamed when they are imported for easier merging with an iCloud library. The original file names are stored in a database and are linked to the photo it came from. You must be inside the library to search for file names of photos. Or for Titles you've add4d to a Photo.


The best way to search in a Photos library is with Smart Albums. There you can narrow down the search criteria with multiple features. My libraries have many smart albums, particularly the one I use for addressing user's concern about a photo library. I use a lot of screenshots and name them before I import, add the file name to the Title and, with keywords, sort them into groups.


These are all smart albums:



It's a necessity that one do the searching from within the library with the search tools provided.


Sep 3, 2026 1:18 PM in response to muguy

Taking a photo of an item to identify what the item is - where it can be purchased or if it has a better price or identifying what type of mushroom/flower/fish/whatever is pictured in the photo may be.


at the Apple store, the Apple technician took a picture of their tennis shoes and was able to pull up information in regards to the shoes. (six months ago.)


The functionality of the system provides an (i) (for information ) that is supposed to have an Asterix; * - demonstrating the system recognizes the item and can provide more information.


In this case, I receive nothing - no matter what the item is and by all appearances, all settings are turned on.


Apple apparently does not publish a white sheet with all the parameters that a phone must have on in order for the system to work.

Sep 3, 2026 5:14 PM in response to Frogabutt

After reviewing a number of the recent photos on my own iPhone 17 Pro Max running iOS 26.6.1, I have to say that there are a lot more photos without meaningful Visual Lookup information than with it, but it does pick up some pet species and plant types (not always accurately).


You say you get no photos at all with extra Visual Lookup information (flagged with the "sparkle" on the circled-i "info" icon? No plants, no domestic animals?

Sep 4, 2026 6:21 AM in response to markwmsn

On my iPhone and on my Mac the visual lookup is showing no useful results, most of the time.

Frequently the information button is marked with an asterisk, but when I try to view the look-up information it is empty.

For example, for this photo the visual lookup is stating "Nachschlagen: Denkmal" (Look-up: Monument). But the result is completely empty. The same happens for location information, when there is a badge with a location pin, an empty look-up result.

Sep 5, 2026 1:00 AM in response to Richard.Taylor

That's weird, Richard. Perhaps it is working on the black-and.white version because you forced a new scan of the image by editing. I noticed that Photos will do a new scan for faces, when I retouch a photo a bit or crop it.


I can't get Photos to recognize my pictures of lemurs at all. Perhaps because they are nearly extinct.



The photos of lemurs have been imported in 2017, long before Apple introduced visual lookup. But reimporting does not help either.


Photo search, identification does not work. Configuration for enabling is not available or limited.

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