How to fix "unknown error" at sign in

Can't sign-in to Messages app on iMac. Get "an unknown error occurred". Just updated to Tahoe 26.6.2


iMac 24″, macOS 26.6

Posted on Sep 5, 2026 4:12 PM

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2 replies

Sep 7, 2026 11:12 AM in response to Irene Prat

Unknown errors normally require a shotgun approach (try everything that might help) to solve. If you leave additional replies here, I may be able to help. My first shotgun suggestion: Be certain you have a current backup of your Mac. Use Time Machine or another trusted Mac backup utility to create that backup. Then boot into recovery mode, and run Repair on your data volume using Disk Utility, available in recovery mode. Then try Messages again. If you need information on any part of my suggestion, I'll try to reply with additional details.

How to fix "unknown error" at sign in

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