Can’t Restart & finish Repair




[Edited by Moderator]

iPhone 15 Pro Max, iOS 26

Posted on Sep 7, 2026 7:24 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2026 2:13 AM

If the replacement camera is not a genuine Apple camera, the “Unknown Part” warning will continue to appear, regardless of how many times you dismiss it. The warning is generated by the iPhone to indicate that it cannot verify the camera as a genuine Apple component. Simply dismissing the message will not make it go away permanently; it will continue to reappear as long as the issue remains unresolved.


Kindly reach out to the Store/Individual/Agency from whom you acquired your iPhone. They would be best equipped to confirm whether the device has undergone servicing by an unauthorized service provider.


In case you recall not encountering this message at the time of purchase and it surfaced after an update, it's important to note that this message is visible specifically on iOS 15.2 and subsequent versions. It might be beneficial to inquire about any recent updates or changes made to the device's software configuration that could have triggered this notification.


Understanding the circumstances surrounding the appearance of this message could provide insights into any alterations in the device's service history or software updates that have brought about this notice.



Camera and service history

With iPhone 12 models and later using iOS 15.2 and later you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to the Camera.

 



  • You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.



2 replies
Question marked as Top-ranking reply

Sep 8, 2026 2:13 AM in response to Nepal20

If the replacement camera is not a genuine Apple camera, the “Unknown Part” warning will continue to appear, regardless of how many times you dismiss it. The warning is generated by the iPhone to indicate that it cannot verify the camera as a genuine Apple component. Simply dismissing the message will not make it go away permanently; it will continue to reappear as long as the issue remains unresolved.


Kindly reach out to the Store/Individual/Agency from whom you acquired your iPhone. They would be best equipped to confirm whether the device has undergone servicing by an unauthorized service provider.


In case you recall not encountering this message at the time of purchase and it surfaced after an update, it's important to note that this message is visible specifically on iOS 15.2 and subsequent versions. It might be beneficial to inquire about any recent updates or changes made to the device's software configuration that could have triggered this notification.


Understanding the circumstances surrounding the appearance of this message could provide insights into any alterations in the device's service history or software updates that have brought about this notice.



Camera and service history

With iPhone 12 models and later using iOS 15.2 and later you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to the Camera.

 



  • You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.



Can’t Restart & finish Repair

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