Daughter cannot access Apple Music on Family Sharing Apple One plan.
My daughter had her own subscription. now she cancelled hers to join the family apple one but now her apple music will not work. Recommendations?
My daughter had her own subscription. now she cancelled hers to join the family apple one but now her apple music will not work. Recommendations?
Apple One has both an Individual and Family plan with different subscriptions prices. Even with Family Sharing, the Individual Apple One plan will not allow sharing of Apple Music to other members of that plan. Knowing the price you are paying for Apple One, may help to confirm you have the right subscription.
Also you need to make sure that the Apple One Family subscription is being shared. Go to Settings > [name on top] > Subscriptions > Manage Family Access and make sure the switch next to the service is turned on.
Apple One has both an Individual and Family plan with different subscriptions prices. Even with Family Sharing, the Individual Apple One plan will not allow sharing of Apple Music to other members of that plan. Knowing the price you are paying for Apple One, may help to confirm you have the right subscription.
Also you need to make sure that the Apple One Family subscription is being shared. Go to Settings > [name on top] > Subscriptions > Manage Family Access and make sure the switch next to the service is turned on.
Hello,
I have just seen this and I hope this can help: Ok so this did happen to me when I was on my family plan if you try and delete Apple Music or restart you device maybe that will work but try the Apple Music deleting and re-downloading first
I hope this has helped you,
if it has not please reply,
thank you and kind regards,
DEV
Deleting and reinstalling did not help. From another issue in the community, we also updating the billing information but neither of these fixed the issue. Any other ideas?
We are paying $27.95 for the larger plan. Also, I checked and it shows by daughter does have access to Apple Music.
We did confirm that she has access to our family plan on her phone, but it still will not sign her in.
Daughter cannot access Apple Music on Family Sharing Apple One plan.