Have you been able to purchase content from Apple in the past, using the same payment information?
Did you check, if the details for your payment method are still correct and complete, including the billing address, and matches the information that your banking institution has on file for your card?
You can update your payment information on your Apple devices or Windows PC:
If all information is correct and you still can't complete the purchase, you should contact Apple Support about that, only they can look into your personal settings to find the issue.
Have you been able to purchase content from Apple in the past, using the same payment information?
Did you check, if the details for your payment method are still correct and complete, including the billing address, and matches the information that your banking institution has on file for your card?
You can update your payment information on your Apple devices or Windows PC:
If all information is correct and you still can't complete the purchase, you should contact Apple Support about that, only they can look into your personal settings to find the issue.
The ability to complete an app purchase on the App Store requires a functioning payment method.
A payment method is often required for free apps to verify your identity, prevent fraud and ensure a streamlined process if you decide to make in-app purchases or purchase paid apps later.
It also helps companies manage age restrictions and regional content availability.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.