Someone else’s Apple Card and billing info stuck in Apple Pay

Hi, I think it's an Apple Account provisioning issue that will require Apple Support/engineering to reset your account. It's very rare but I have seen persistent user information become attached to an account. Borrowing a device is never a good idea. I suspect even erasing the iPhone will have no impact because the information is associated with your Apple Account and not the device. Good luck with your mission and if you have a chance pleas let the community how it is ultimately resolved.

Have you considered doing Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings? It would, among other things, remove all your Apple Pay cards.

Staniphone16 wrote:

Because of that, I suspect the entry may be syncing through my Apple Account rather than coming from one specific device.

Have you checked Settings > [your name - at the top] > Payment & Shipping? There you will see the payment methods associated with your Apple Account.

All I see is the crossed out expiration date. I don’t see a card number, name etc. Are you only seeing the expiration date?

Have you tried removing the card from this path,

iPhone > Settings > Apps > Safari > Autofill > Saved Cards > Apple Card > scroll down > Remove Card > what happens after restarting iPhone?

So, just to confirm, you do not have an Apple Card MasterCard account, is that correct?

When you tap the right facing arrow, what does the Apple Card show? Mine displays my account details, my name etc. What does you see (remember this is public, so no screenshots showing account information).

I understand awaiting Apple’s Privacy team review. That may well be the best way to proceed.

Regarding your concern of the defect syncing back from your iPad, you could, of course, perform the same “Reset All Settings” process there.

What iOS version are you using? I see iOS 27 listed. This could be related to the use of a beta version. The full release is expected tomorrow, per Apple’s announcement.

You’re saying an Apple Card Mastercard issued by Goldman Sachs bank is in your Wallet app?

Autofill is a feature offered in Safari browser as a convenience. Are you in Safari or your Wallet app or your Apple Account?

Jeff, I believe Staniphone16’s screenshot on their second post (that you asked about) is from Settings > Wallet & Apple Pay > AutoFill Cards.

Or you can get there by opening Wallet and tapping the three horizontal dots in the upper right, leading to the screenshot Staniphone16 presented just above this post.

So when you go to Settings > Wallet & Apple Pay and scroll down to the Payment Cards area, you’re saying you may see some of your personal payment methods, but not this Apple Card, is that correct?

Because if the Apple Card were to appear there, you could tap it and scroll down and find “Remove Card”.