How do I fix iPhone 14 not making or receiving calls after an update?

Welcome and thank you for reaching out. 🤗

If you can't make or receive calls on your iPhone:

You might not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date, or if there's a problem with your network.

Find out what to do if you see "No Service" or "Searching" in the status bar. If you can't make or receive calls on your iPhone, follow these steps, testing after each step:

Contact your carrier:

When you contact your carrier, make sure that:

• Your account is set up to use your iPhone.
• There aren't any localized service outages.
• Your account doesn't have a billing-related block.
• Your calls don't have errors on the carrier system.

Update your software:

1. Check for a carrier settings update.
2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

Check your iPhone settings:

1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
2. Check Do Not Disturb. Go to Settings ➢ Focus ➢ Do Not Disturb and make sure it's off.
3. Check for any blocked phone numbers. Go to Settings ➢ Phone ➢ Blocked Contacts.
4. See if Call Forwarding is turned on. Go to Settings ➢ Phone ➢ Call Forwarding and make sure it's off.
5. Check to see if Silence Unknown Callers is turned on. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.

Check your network settings:

1. Reset your network settings. Go to Settings ➢ General ➢ Transfer or Reset iPhone ➢ Reset ➢ Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
2. Try to make or receive calls in another location.

Contact Apple Support:

If you still can't make or receive calls, contact Apple Support, then follow the steps to complete your request.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

To fix your iPhone 14 not making or receiving calls after an update, restart your phone, toggle Airplane Mode, and reset your network settings. 

Follow these simple steps in order to get your calls working again:

1. Basic Fixes

• Restart your iPhone: Turn your iPhone 14 off and back on. This clears temporary system bugs caused by the update.
• Toggle Airplane Mode: Open Settings or the Control Center, turn on Airplane Mode, wait 5 seconds, and turn it off. This forces your phone to reconnect to the mobile network. 

2. Check for Updates

• Carrier Settings Update: Go to Settings > General > About. If an update is available, a prompt will appear within 15 seconds to update your carrier settings.
• iOS Software Update: Go to Settings > General > Software Update to see if a patch or newer iOS version is waiting to install. 

Cobaltdiane wrote:

Me too! I can turn on/off the iphone and it will work for while. Its getting where I may have to reboot the phone daily to 2x/day. I have done all the troubleshooting below and been to the carrier as well for reset.

Does “all the troubleshooting" include:

• Deleting any VPN completely
• Contacting Apple Support
• Contact your carrier’s support

I have the same issue. iPhone 14 with latest available ios27 update.

• I restarted my device several times.
• Turned off and on Airplane mode.
• Checked carrier settings. All good there.
• SMS and LTE are working, so its very strange why the phone calls are not working.

Me too! I can turn on/off the iphone and it will work for while. Its getting where I may have to reboot the phone daily to 2x/day. I have done all the troubleshooting below and been to the carrier as well for reset.