After updating 9th gen iPad to iOS 27 it will not charge.
It had gone totally flat.
I’ve done numerous hard resets, using original charger and cable that has been tested and working.
Battery icon shows on screen with one red line, and it shows the charge cable has been plugged in.
iPad, iPadOS 27
Ryboybell wrote:
Was this fixed with 27.0.1? I have 15 iPads that are dead and more that will die, and I need to know if the update will fix this
There have now been many reports of charging issues with iPad9 subsequent to updating to iPadOS 27/27.0.1 - and as such, the growing weight of evidence suggests introduction of a software bug affecting the iPad's charge controller.
In the first instance, you would be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
You can also initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple
In addition, for all those impacted by this issue, you should submit a Bug Report via Apple's Product Feedback portal - as, until Apple receives a sufficient volume of reports, it may not assign resources to investigate and resolve the issue. For iPad and iPadOS:
When submitting a report, ensure that you include details of your iPad model and the installed version of iPadOS within the body pf the report. Don't rely on the pick-list alone as this may not include the most recent version of iPadOS.
Ryboybell wrote:
Was this fixed with 27.0.1? I have 15 iPads that are dead and more that will die, and I need to know if the update will fix this
There have now been many reports of charging issues with iPad9 subsequent to updating to iPadOS 27/27.0.1 - and as such, the growing weight of evidence suggests introduction of a software bug affecting the iPad's charge controller.
In the first instance, you would be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
You can also initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple
In addition, for all those impacted by this issue, you should submit a Bug Report via Apple's Product Feedback portal - as, until Apple receives a sufficient volume of reports, it may not assign resources to investigate and resolve the issue. For iPad and iPadOS:
When submitting a report, ensure that you include details of your iPad model and the installed version of iPadOS within the body pf the report. Don't rely on the pick-list alone as this may not include the most recent version of iPadOS.
I had the same issue, with the battery icon and single red bar, when I updated to iOS27 on my Gen 9. I was able to fix the issue, by using the Apple 20W charger in a wall socket. I plugged the Ipad in to the charger and left it alone. I did not try to reset it, start it, or anything else. I just left it alone. After about a day and a half on the charger, I pushed the power button to check it and I had 93 percent battery. It took that long for the battery and whatever else was going on to wake up. I kept it on the charger and got it to 100%. Ipad is working fine now, charging and staying charged. When I got it working, there was an update to iOS27 to fix bug issues. So Apple must be aware of it needing to be fixed.
I had the same issue with my iPad 9gen. I recently updated to iPadOS 27 and today my iPad died at 0% battery.
I used the original Apple charger as normal, but nothing happened and iPad was only showing the battery icon but no charging at all for 1 hour. I then came here and tried some suggested work-arounds.
The one that worked for me was:
Please note that all this happened on iPadOS 27.0.1 most recent version at today, so the bug has not yet been addressed by Apple. So the only temporary solution is ensuring iPad 9 battery does not fully drain at 0% or reversing to iPadOS 26. This is 100% a software bug, no need to replace battery or do anything hardware if your iPad was working fine on iPadOS 26. I hope Apple will fix this bug quickly in the next update.
Several reports have been seen here concerning charging issues following update to iPadOS 27.
These support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Many recent models of iPad are supplied with an Apple USB-C 20W USB-C Power Adapter.
Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to reliably charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported. As USB PD is in part influenced by system software, the installed version of iPadOS may have some impact upon charging performance.
If you continue to experience difficulties when using an appropriate Apple Power Adapter of 12W or greater, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
unlucky, after few days trying to charge it's not turning on. I bring it to repair shop, he check with charging station with ammeter and it show 5V-0.1A, 0.1A means the battery is dead (he said so).
when he opened my ipad up, I can see two batteries connected together; one has a slightly swollen casing, while the other is still in good condition. And the dead one make the whole ipad stop charging and working.
He said the ios 27 could contribute further damaging a failing to the battery and make it die faster...
Fix it by replace a brand new battery, cost me $33
I saw some guys could bring the ipad back up by charging it for few hour or overnight on internet, you could try that first before go for repair.
It’s 100% a software issue. Apple authorised service centre advised me to try an independent repair shop, cause it’s cheaper. I did that. The technician opened the iPad, installed a battery from another iPad, and updated the device to iPadOS 27.0.1. At the same time, he installed my original battery into another iPad and charged it successfully. It worked without any issues. He then put my original battery back into my iPad, and everything is working normally again. I haven’t yet drained the battery to 0%, but this seems to confirm that iOS 27 caused some kind of charging-related issue, particularly when the iPad is fully discharged. The battery itself appears to be fine, as it can still be charged and used in another device.
I have an iPad 9 on iPadOS 27.0.1 with the same symptoms.
After battery depletion, the “empty battery” symbol displays on the screen on connection of a charging cable, but it looks like the device is pulls very little power from the charger.
The last time this happened, the device woke up after a few hours at extremely low charging power (not detectable with a 240 V wall socket power meter) and then started pulling more power: 5-10 W (measured with the same wall socket power meter).
This has happened again - my son has a tendency to run the iPad battery down to 0%! This time I have measured the charging power from a 5 V/2.4 A USB-A charger (Anker) with a USB tester (Uni-T UT658Dual) and when it is in this state it pulls 5 V/0.1 A, which aligns with the figures posted elsewhere (and explains why this was not detectable with a wall socket power meter).
Hopefully it will revive itself again after a few hours of very slow charging…
This did not happen prior to the iPadOS 27 update.
I have a simpler workaround. I tried all the other suggested methods eg 20W wall charger for a few days, heating the iPad etc and nothing worked. Finally found this solution from a user on Instagram.
If the battery has been depleted completely, it might take more than 30min until the iPad starts up.
Did you already check the general troubleshooting in this related article?
If your iPad won't charge - Apple Support
If still no luck, your iPad has to be serviced. You can use this online link as a start:
Or open this page to see all of your options:
Apple Service and Repair for iPad - Apple Support
dkingesq wrote:
Happened again to me today. Latest Release and accidentally let my iPad discharge all the way. So far it has restarted eventually after charging for hours after a total discharge. I have had it start immediately when I remove or insert the cable in such a way I thought maybe I had a charging port issue before finding this thread.
There have been many reports of charging issues occurring with iPad9 subsequent to updating to iPadOS 27/27.0.1.
In the first instance, you would be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple
In addition, for those affected by this specific issue, it would be in your best interest to submit a Bug Report via Apple's Product Feedback portal - as until Apple receives a sufficient volume of reports, it may not assign resources to investigate and resolve the issue. For iPad and iPadOS:
When submitting a report, ensure that you include details of your iPad model and the installed version of iPadOS within the body pf the report. Don't rely on the pick-list alone as this may not include the most recent version of iPadOS.
You are unlikely to receive a personal reply, however, it is our understanding that all feedback is logged, analysed and forwarded to the appropriate team(s).
GM_can wrote:
Same problem as all others on here. Found that iPad9 will not charge if turn off. Only charges if left on while trying to charge
There have been many reports of charging issues occurring with iPad9 subsequent to updating to iPadOS 27/27.0.1.
In the first instance, you would be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple
In addition, for those affected by this specific issue, it would be in your best interest to submit a Bug Report via Apple's Product Feedback portal - as until Apple receives a sufficient volume of reports, it may not assign resources to investigate and resolve the issue. For iPad and iPadOS:
When submitting a report, ensure that you include details of your iPad model and the installed version of iPadOS within the body pf the report. Don't rely on the pick-list alone as this may not include the most recent version of iPadOS.
You are unlikely to receive a personal reply, however, it is our understanding that all feedback is logged, analysed and forwarded to the appropriate team(s).
timmy_ho wrote:
I’m experiencing the exact same issue with my 9th-generation iPad after updating to iPadOS 27.0.1.
After the battery completely drained, my iPad stopped charging and can no longer turn on. This has caused me significant inconvenience.
I’ve also seen numerous reports on social media from other users experiencing the same problem, so it appears that I’m not alone.
I sincerely hope Apple’s engineering team will take this issue seriously, investigate the cause, and release a fix as soon as possible.
It’s extremely frustrating that a device which was working perfectly fine before the update is now unusable.
There have been many reports of charging issues occurring with iPad9 subsequent to updating to iPadOS 27/27.0.1.
For those affected by this specific issue, it would be in your best interest to submit a Bug Report via Apple's Product Feedback portal - as until Apple receives a sufficient volume of reports, it may not assign resources to investigate and resolve the issue. For iPad and iPadOS:
When submitting a report, ensure that you include details of your iPad model and the installed version of iPadOS within the body pf the report. Don't rely on the pick-list alone as this may not include the most recent version of iPadOS.
You are unlikely to receive a personal reply, however, it is our understanding that all feedback is logged, analysed and forwarded to the appropriate team(s).
It might be worth trying a different charger, e.g. an old style USB-A 5 or 10W charger.
Newer USB-C chargers use a more complicated protocol to negotiate charging voltage, while older USB-A ones are simpler with only a single voltage (5 V). Using a simpler charging standard may help when charging is not working properly.
Finally switched to plug in 20W block and it’s charging properly now.
My son’s iPad finally got up to 7% after several hours and then continued to charge until it reached 100%. It took a while and we measured the current draw, which was 0.09A initially and eventually went up to 2.1A. It is now working normally and still has iPadOS 27. I would say leave it on a known good and fast charger (20+ Watt) for 24 hours and see what happens.
iPad 9th gen not charging after iOS 27 update.
