Money back from app store account to my bank account

I've tried an app for 7 days but don't want to have it in the end, now I'd like the 100€ downpayment back from the appstore to my bank account, anybody knows how I can get it back? They make it very hard to get information about it…

iPhone 15, iOS 26

Posted on Sep 21, 2026 5:57 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2026 1:14 PM

Hello ~ See below…


Request a refund for apps or content that you bought from Apple - Apple Support


~Katana-San~

8 replies

Sep 25, 2026 8:26 AM in response to inge121

inge121 wrote:
Hi, thanks for taking the time to respond but the app is not my problem Phil and Katana.
I´ve cancelled in time and they didn´t charge me. The problem is that I´ve had to add 100EUR to my Apple account (in case I wanted the app after the 7 days) and now I´d like to have that money back to my bank account and that seems impossible.. anybody knows how I can get my money back from Apple?

Hello once more~ See the link below…


Check your Apple Account balance - Apple Support *


*If cash refunds are required by law

You can't redeem or return Apple Gift Cards, App Store Gift Cards or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the primary email address you use to sign in to your Apple Account.



You need to contact Apple to see what can be done…


Contact Apple Support - Apple Support


~Katana-San~


Sep 22, 2026 1:22 PM in response to inge121

Katana's link is spot on, but just for clarification, you can't test drive an app and then expect a refund, it's not the way it works.


Apps that offer testing periods will have a free trial and then a paid subscription,. you can cancel the free trial before you are charged for the paid subscription at any point before the free trial ends and it renews.


If you did not cancel on time, or the app is a paid for app withour a free trial, then there is no real direct refund process. You can request a refund, but it's at the sole discretion of Apple and in no way guaranteed to be granted when you do.





Sep 28, 2026 8:27 AM in response to inge121

inge121 wrote:
Hi Katana thats the same response as you gave me before. The link sends you to a page where you can ask for a refund if you don’t want the app but thats not what I need.. I want to contact apple to get back the money in my Apple account and with that form I can’t ask for that..

No, Katana's "Check Account Balance" link is the one you want if you are trying to get money out of your Apple Account. It has nothing to do with subscriptions or purchase refunds,. it's specifically to get money out your Apple Account balance as you explained.

click here ➜ Check your Apple Account balance - Apple Support


Do note this is only possible as mentioned in countries where the law requires refunds for Apple Account balance.


You need to contact Apple Support directly for this.

Go to https://getsupport.apple.com , enter your issue in the search field and work through the prompts. At the end further down the page there should be a button labeled "Get More Support" Clicking on it should provide Chat and Call options if available for your specific issue.


Or use a number for your country or region from the following page.

click here ➜ Contact Apple Support - Apple Support



Sep 22, 2026 1:46 PM in response to Phil0124

Phil0124 wrote:
Katana's link is spot on, but just for clarification, you can't test drive an app and then expect a refund, it's not the way it works.
Apps that offer testing periods will have a free trial and then a paid subscription,. you can cancel the free trial before you are charged for the paid subscription at any point before the free trial ends and it renews.
If you did not cancel on time, or the app is a paid for app withour a free trial, then there is no real direct refund process. You can request a refund, but it's at the sole discretion of Apple and in no way guaranteed to be granted when you do.

Hello~ +1


~Katana-San~

Sep 25, 2026 7:54 AM in response to inge121

Hi, thanks for taking the time to respond but the app is not my problem Phil and Katana.

I´ve cancelled in time and they didn´t charge me. The problem is that I´ve had to add 100EUR to my Apple account (in case I wanted the app after the 7 days) and now I´d like to have that money back to my bank account and that seems impossible.. anybody knows how I can get my money back from Apple?

Money back from app store account to my bank account

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