Возврат средств за покупки TikTok Promote из-за ошибки выставления счета

Hello~ You may clicks on the link below…

Request a refund for apps or content that you bought from Apple - Apple Support

Check the status of a refund for apps or content that you bought from Apple - Apple Support * & **

*Please note, if you already initiated your refund request, contacting Apple by phone or chat won't help speed up your request, or the processing of your funds. Monitor the status of your request on , reportaproblem.apple.com or with your financial institution.

**When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

~Katana-San~

Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this from a third party, see: About purchases not billed through the App Store or Apple In-App Purchase - Apple Support instead.

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> Cancel a subscription from Apple - Apple Support

Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

Translated by google:

>>Refund Request for TikTok Promote Purchases Due to Billing Error

Hello, I am requesting a full refund for several TikTok Promote purchases.

At the time, there appeared to be an issue with Apple Pay/App Store billing. Funds were not deducted from my account, and I received no purchase confirmation or notification. I checked my account expecting the payment to be debited, but there was no indication that the transactions had gone through.

Because of this, I assumed the purchases had not succeeded. I also did not receive the TikTok promotion or service I had attempted to buy. It was only later that I saw the receipts and realized the charges had actually been processed.

I believe this occurred due to a billing or confirmation issue, and I did not knowingly intend to complete these purchases under those circumstances.

Please cancel these charges and issue a full refund. I am a student and cannot afford these unexpected expenses. I would greatly appreciate it if you could review my case and help me resolve this issue.<<

Sorry, but we are all users here, just like you, and we can not access your personal data about a refund.

But, you can follow the steps mentioned in this article to put in a refund request yourself.

Request a refund for apps or content that you bought from Apple - Apple Support

Извините, но мы здесь такие же пользователи, как и вы, и у нас нет доступа к вашим личным данным, касающимся возврата средств.

Однако вы можете самостоятельно подать запрос на возврат, следуя инструкциям из этой статьи.

Запрос возврата средств за приложения и контент, приобретенные в магазинах Apple - Служба поддержки Apple (RU)

Welcome and thank you for reaching out. 🤗

It seems you may need to contact Apple Support directly, but first, learn how to → cancel a subscription. ↓

Then click ▶︎ Request a Refund.

NOTE: Refunds are not guaranteed, they are the exception.

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.

Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.

Click ▶︎ Check Refund Status.

Final Note: I have written a detailed user-tip on this subject that goes into greater detail. See ▶︎ Request A Refund for more.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer