Subject : Urgent Assistance Needed — Locked Apple Account and Mac mini M2 Activation Lock
Dear Apple Community Support,
I need assistance recovering my Apple Account and activating my Mac mini M2.
I still remember my Apple Account email address and password, but my account is locked for security reasons. The recovery process asks me to verify my date of birth, which I cannot remember. I no longer have access to my trusted phone number or another trusted Apple device.
My Mac mini M2 is now showing Activation Lock and requires the Apple Account previously linked to the Mac.
Could you please advise me on the official recovery options available for my situation? I can provide proof of purchase and other ownership information if required.
I would appreciate your guidance on recovering my account and regaining access to my Mac.
Kind regards
Mac mini (M2, 2023)