Cannot sign in to Apple Music and iTunes on Windows 11 due to server connection error
Hi, I am having trouble signing in to iTunes and the Apple Music app on Windows 11.
Every time I enter my Apple ID credentials (which I have verified to be correct), I get the following pop-up error:
"Verification Failed - There was an error connecting to the Apple Account server."
Troubleshooting steps already attempted:
- Verified system date, time, and time zone settings are fully synchronized.
- Repaired and reset the Apple Music application via Windows Settings.
- Verified that the Apple Music executable is allowed through the firewall (tested with third-party firewall/antivirus disabled).
- Successfully logged in via web browser at music.apple.com using the same credentials (confirming the credentials and account status are valid).
Could you please help me resolve this server connection issue within the Windows app?
Thank you!
