Gift card code not showing in email

I finally got the gift card sent too my email but it won’t show me the code for it

iPhone 13, iOS 26

Posted on Oct 18, 2026 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2026 10:47 PM

Re: "Gift card code not showing in email

I finally got the gift card sent too my email but it won’t show me the code for it"


Apple's Shopping help website:

Eg: Payment, Financing, Refunds and VAT - Shopping Help - Apple

says:


"We send electronic Apple Gift Cards to the card recipient via email. Using this email, the recipient can easily redeem the card’s value to their Apple Account Balance for online purchases or use the PIN at an Apple Store, on apple.com, and in the Apple Store app".


Also says: "In an Apple Store, simply present the physical card or email to the cashier at time of payment."


You might want to try opening the gift card email again.

You should be able to tap or click the "Redeem Now" button ...


If the purchase was from Apple, and you need help from Apple: Call 1‑800‑MY‑APPLE 


After redeeming you may want to: Check your gift card balance - Apple Support

______________________________________

If you didn't purchase the gift card from Apple:

You may want to see the info. provided: About gift scams - Apple Support


Eg: Article says: " Contact Apple Support if you believe you’ve been the victim of a scam involving Apple gift cards." (ie: Open the article and tap the link at the bottom).

1 reply
Question marked as Top-ranking reply

Oct 18, 2026 10:47 PM in response to taylon17

Re: "Gift card code not showing in email

I finally got the gift card sent too my email but it won’t show me the code for it"


Apple's Shopping help website:

Eg: Payment, Financing, Refunds and VAT - Shopping Help - Apple

says:


"We send electronic Apple Gift Cards to the card recipient via email. Using this email, the recipient can easily redeem the card’s value to their Apple Account Balance for online purchases or use the PIN at an Apple Store, on apple.com, and in the Apple Store app".


Also says: "In an Apple Store, simply present the physical card or email to the cashier at time of payment."


You might want to try opening the gift card email again.

You should be able to tap or click the "Redeem Now" button ...


If the purchase was from Apple, and you need help from Apple: Call 1‑800‑MY‑APPLE 


After redeeming you may want to: Check your gift card balance - Apple Support

______________________________________

If you didn't purchase the gift card from Apple:

You may want to see the info. provided: About gift scams - Apple Support


Eg: Article says: " Contact Apple Support if you believe you’ve been the victim of a scam involving Apple gift cards." (ie: Open the article and tap the link at the bottom).

Gift card code not showing in email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.