Trying to pinpoint the cause of this banner across my phone screen!

Hello!


How can I remove this banner running across my iPhone "lock" screen?




I've talked to Apple support - but nothing they suggested has altered matters.


Location services is actually "ON" in Settings!


Has anyone reading here seen this?


Thanks.


[Edited by Moderator]

iPhone 14 Pro

Posted on Oct 19, 2026 9:29 AM

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Question marked as Top-ranking reply

Posted on Oct 20, 2026 12:31 AM

Ha! 😅


You hit the nail squarely on the head!


I had the BT App almost installed - but it needed me to grant permission for location! Duh! 🙄


Thank you so VERY much for your help!


V.


PS. I would have added a new screenshot, but when I try I'm told that my screenshot is too large!

7 replies

Oct 20, 2026 12:07 AM in response to VivienneUK

Maybe the widget doesn't display if it can't get location data.


Go into settings and select wallpaper then hit the Customize button for the lock screen. It will show you what's on the screen.


Given you're on BT - if you're signed up to BT's roaming WiFi it will need location data to find them. Check whether you've got a BT WiFi app and whether it's got access to location. Or check in Settings under "Wireless" to see if you've got a managed network from BT.

Oct 19, 2026 9:35 AM in response to VivienneUK

Hi there


Please try this


1. Check Location Services

  • Go to Settings > Privacy & Security > Location Services.
  • Ensure Location Services is turned On.
  • Scroll down the list of apps and check which app (such as Weather, Maps, or a widget) is triggering the location warning. Tap the app and set its access to "While Using the App" or "Always". 


2. Disable Specific App Notifications

If a rogue app or widget is causing the persistent lock-screen banner:

  • Go to Settings > Notifications.
  • Tap on the specific app that is displaying the banner.
  • Under Alerts, uncheck Lock Screen or toggle off Allow Notifications entirely. 


Oct 19, 2026 11:52 PM in response to VivienneUK

Hello! Thanks for your help! 😊


I've shown a screenshot of my lock screen. Surely you can SEE that there is no widget showing!


Hmmm. 🤔


I'm going to erase my phone and then reinstall from my iCloud backup (I hope!)


=


10 mins later! (Edit!)


I erased my phone and reinstalled in conjunction with my iPad Pro. It is 'up-and-running' again .......

But "Location Services is Off" is still showing across the centre of my Lock screen! 🙄


V.


PS. My phone is an iPhone 14 Pro. running iOS 27.0.1


Trying to pinpoint the cause of this banner across my phone screen!

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