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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Cannot receive responses to my group texts on iPhone 18 Pro?
iPhone 18 Pro, iOS 27
Steven_Wyatt wrote:
Cannot receive responses to my group texts on iPhone 18 Pro?
Troubleshoot here If you can't send or receive messages on your iPhone or iPad - Apple Support
Welcome and thank you for reaching out. 🤗
First, try the following steps:
Sign in issue:
Learn what to do → If you can’t turn on or sign in to iMessage.
Connection issue:
Learn what to do → If you can't send or receive messages.
Need more help?
Additional help:
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Just finished with Optimum. They advised it is an RCS issue between Android and Apple phones that they are aware of and it should be corrected between 11/4/2026 and 12/9/2026. Optimum issued me a one month refund on my line charges. Optimum said it was a T Mobile issue. Hope this helps everyone.
Max_and_Coffee wrote:
Nope. Not helpful. Everything is set up and configured correctly.
Individual messages all work fine. It’s only group messages.
So your phone carrier can't help you with MMS which is their feature, is what you're saying?
Nope. Not helpful. Everything is set up and configured correctly.
Individual messages all work fine. It’s only group messages.
My iPhone 18 Pro doesn’t receive responses to my group texts?
