Unable to confirm I am an adult by uploading ID/ passport.

I am unable to confirm I am an adult. I continually get a message saying unable to upload image of ID/ passport.

Posted on Oct 22, 2026 3:47 PM

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3 replies

Oct 22, 2026 7:49 PM in response to tarquin67

"Unable to confirm I am an adult by uploading ID/ passport.: I am unable to confirm I am an adult. I continually get a message saying unable to upload image of ID/ passport."

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Await the Time Allotted:

There are no reported issues on Apple's side, as of this reply. See here: Apple - Support - System Status. So, being prompted, you'll have to wait out the time allotted. Important: Let it be, or you may be locked out from doing so for a greater period of time, the more you try this unsuccessfully.


Use the Device this Photo was Created with:

Did you take this using an iPhone? If so, perform this using the iPhone, and nothing but.


Brave Search Engine: cant add a valid proof to get a passport photo on mac site:discussions.apple.com

Unable to confirm I am an adult by uploading ID/ passport.

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