Unable to open a .mov file
I have a macOS Big Sur MacBook Pro and i can’t open a .mov file with QuickTime
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have a macOS Big Sur MacBook Pro and i can’t open a .mov file with QuickTime
Obviously it has some obsolete or incompatible codec which current QuickTime Player does not support.
You can check the codecs with MediaInfo or Invisor and post the codec info here for us to evaluate:
https://mediaarea.net/en/MediaInfo
https://apps.apple.com/fi/app/invisor-media-file-inspector/id442947586?mt=12
Or, IINA and VLC should have no issues with playing any decent new or old codec.
Obviously it has some obsolete or incompatible codec which current QuickTime Player does not support.
You can check the codecs with MediaInfo or Invisor and post the codec info here for us to evaluate:
https://mediaarea.net/en/MediaInfo
https://apps.apple.com/fi/app/invisor-media-file-inspector/id442947586?mt=12
Or, IINA and VLC should have no issues with playing any decent new or old codec.
Unable to open a .mov file