Issues using an external drive for TimeMachine

Hi Community,


My past experience with an External Drive used for TimeMachine has always been painful. In the past, on a Mac mini 2014, the drive would suddently disappear, it was not listed in Finder any more. I disconnected it, reconnected it, and TimeMachine would work for a while, until the drive would disappear again.


Today I use a Mac mini 2025 M4 Pro, and as the external drive a Kingston M.2 SSD connected to a USB-C port in the back. MacOS is 26.7.1. The disk was previously configured for TimeMachine on a previous version of 26.x.


The external drive is identified as a TimeMachine drive, but I can't use it. MacOS was telling me that the disk was not ejected properly and to eject it, but the eject icon was grayed out.


Before I created that question, I searched the Community, and tried safe mode as suggested in https://discussions.apple.com/thread/255899776?sortBy=rank That worked, but I can't create a TimeMachine backup, there is always an error. If I click on the drive in the left pane of Finder, I get the beach ball. Sometimes, MacOS stop responding, I have to turn off the Mac mini.


Why in the world is MacOS having so much issues with external drives ? And how may I finally use TimeMachine ?


Thanks in advance

Mac mini (M4 Pro, 2024)

Posted on Oct 27, 2026 3:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2026 7:21 PM

The improper ejection error, Finder beachballing, and hard system crashes you are experiencing suggest that your Kingston M.2 SSD is experiencing hardware-level disconnections while macOS is trying to write data. When a Time Machine drive drops offline mid-transfer, it severely corrupts the backup filesystem, which causes Finder to completely freeze when trying to mount or read it. This behavior points to a reported hardware quirk involving the rear Thunderbolt/USB-C ports on the M4 Mac mini, combined with high-performance M.2 NVMe enclosures. 


The other possibility is that your internal drive is getting full, but that would typically generate a disk full error. Still worth checking free space on the Mini to rule that out.



Here is the prioritized troubleshooting approach to isolate the power/connectivity issue and fix the corrupted Time Machine volume.


1: Isolate the Hardware Flaw (Power & Cables)

M.2 NVMe SSDs pull substantial peak power during Time Machine write cycles. Many users on the Apple Insider and MacRumors forums have noted that the rear ports on the M4 Mac mini can intermittently cut power or drop connections during heavy I/O tasks. 

  • Move the drive to a front port: Swap the SSD to one of the front USB-C ports. The front ports run on a slightly different controller configuration and have resolved unexpected drops for multiple M4 mini users.
  • Change the cable: M.2 enclosures are highly sensitive to cable quality. Ensure you are using a high-quality, short Thunderbolt 4 / 40Gbps certified cable rather than a standard USB-C charging cable.
  • Use a powered USB-Hub: If the enclosure lacks external power, try connecting the drive via a powered USB-C/Thunderbolt hub mitigates power starvation issues under load.


2: Unstick Finder and Mount the Drive

Because Finder is beachballing, it is stuck in a loop trying to verify the corrupted volume. You need to force it to let go before you can fix it.

  • Unplug the Kingston SSD from your Mac mini.
  • Press Option + Command + Esc, select Finder, and click Relaunch to clear the beachball.
  • Plug the SSD into a front port. If Finder beachballs again, do not click on the drive. Proceed immediately to Step 3. 


3: Repair the Damaged File System

Because the drive disconnected mid-backup, its APFS file system contains errors preventing Time Machine from completing.

  • Open Disk Utility (via Spotlight or Applications > Utilities).
  • Click View in the top-left corner and select Show All Devices.
  • Select your Kingston SSD from the list (pick the parent device name, not just the volume underneath).
  • Click First Aid at the top, then click Run.

Note: If Disk Utility freezes or fails to complete First Aid, the file system container is completely corrupted by the hard shutdowns. You will need to click Erase in Disk Utility to reformat the drive as APFS and start a fresh Time Machine backup history.


4: Adjust macOS Sleep Settings

To stop the operating system from severing the data connection when the Mac goes into a low-power state:

  • Navigate to System Settings > Energy Saver (or Displays depending on your exact macOS configuration).
  • Turn off "Put hard disks to sleep when possible".
  • Enable "Prevent automatic sleeping when the display is off


More info from Apple:

If you can't back up or restore your Mac using Time Machine - Apple Support

Time Machine troubleshooting on Mac - Apple Support

If Time Machine on your Mac can’t find your backup disk - Apple Support


Personally, my primary backup for four Macs in the house is a local Synology NAS and secondary backups are to a pair of large SSDs (that I swap offsite weekly), and all are working reliably.


11 replies
Question marked as Top-ranking reply

Oct 27, 2026 7:21 PM in response to Planteg

The improper ejection error, Finder beachballing, and hard system crashes you are experiencing suggest that your Kingston M.2 SSD is experiencing hardware-level disconnections while macOS is trying to write data. When a Time Machine drive drops offline mid-transfer, it severely corrupts the backup filesystem, which causes Finder to completely freeze when trying to mount or read it. This behavior points to a reported hardware quirk involving the rear Thunderbolt/USB-C ports on the M4 Mac mini, combined with high-performance M.2 NVMe enclosures. 


The other possibility is that your internal drive is getting full, but that would typically generate a disk full error. Still worth checking free space on the Mini to rule that out.



Here is the prioritized troubleshooting approach to isolate the power/connectivity issue and fix the corrupted Time Machine volume.


1: Isolate the Hardware Flaw (Power & Cables)

M.2 NVMe SSDs pull substantial peak power during Time Machine write cycles. Many users on the Apple Insider and MacRumors forums have noted that the rear ports on the M4 Mac mini can intermittently cut power or drop connections during heavy I/O tasks. 

  • Move the drive to a front port: Swap the SSD to one of the front USB-C ports. The front ports run on a slightly different controller configuration and have resolved unexpected drops for multiple M4 mini users.
  • Change the cable: M.2 enclosures are highly sensitive to cable quality. Ensure you are using a high-quality, short Thunderbolt 4 / 40Gbps certified cable rather than a standard USB-C charging cable.
  • Use a powered USB-Hub: If the enclosure lacks external power, try connecting the drive via a powered USB-C/Thunderbolt hub mitigates power starvation issues under load.


2: Unstick Finder and Mount the Drive

Because Finder is beachballing, it is stuck in a loop trying to verify the corrupted volume. You need to force it to let go before you can fix it.

  • Unplug the Kingston SSD from your Mac mini.
  • Press Option + Command + Esc, select Finder, and click Relaunch to clear the beachball.
  • Plug the SSD into a front port. If Finder beachballs again, do not click on the drive. Proceed immediately to Step 3. 


3: Repair the Damaged File System

Because the drive disconnected mid-backup, its APFS file system contains errors preventing Time Machine from completing.

  • Open Disk Utility (via Spotlight or Applications > Utilities).
  • Click View in the top-left corner and select Show All Devices.
  • Select your Kingston SSD from the list (pick the parent device name, not just the volume underneath).
  • Click First Aid at the top, then click Run.

Note: If Disk Utility freezes or fails to complete First Aid, the file system container is completely corrupted by the hard shutdowns. You will need to click Erase in Disk Utility to reformat the drive as APFS and start a fresh Time Machine backup history.


4: Adjust macOS Sleep Settings

To stop the operating system from severing the data connection when the Mac goes into a low-power state:

  • Navigate to System Settings > Energy Saver (or Displays depending on your exact macOS configuration).
  • Turn off "Put hard disks to sleep when possible".
  • Enable "Prevent automatic sleeping when the display is off


More info from Apple:

If you can't back up or restore your Mac using Time Machine - Apple Support

Time Machine troubleshooting on Mac - Apple Support

If Time Machine on your Mac can’t find your backup disk - Apple Support


Personally, my primary backup for four Macs in the house is a local Synology NAS and secondary backups are to a pair of large SSDs (that I swap offsite weekly), and all are working reliably.


Nov 3, 2026 5:30 AM in response to neuroanatomist

Here's what solved it for me. As a human I would also ask why Apple/TM does not have some better messaging as to what may be causing issues - issues do happen. Instead they offer a progress bar that may or not appear depending on how deep in hole you are. I followed all advice on every message board I could find (i.e. reboot, upgrade, first aid, vpn off, no vm backups, good cable, 9 month old 5TB Lacie from Apple, MacBook Pro, 14-inch, Nov 2024 Chip: Apple M4 Pro, memory: 24 GB, macOS: 26.7.2 , Storage: 341GB of 494GB used - this is the step that fixed in my case.


Manually delete Time Machine local snapshots

  • Click Skip/quite TM backup if one is running and taking forever.

Open Terminal.

  • Enter the command tmutil listlocalsnapshots /
  • Press enter. This will bring up a list of all snapshots on the disk, date and time-stamped.
  • For each snapshot older than 24 hours*, enter the command sudo tmutil deletelocalsnapshots followed by the date and timestamp. For example, sudo tmutil deletelocalsnapshots 2021-06-26-123740

*in my case I ended up deleting all


Oct 29, 2026 7:52 AM in response to Peter DiSalvo

Depending upon the size of the current backup, that Found .... changes may take what seems like forever before a backup actually begins. You should be excluding any Virtual Machine guest stored on your Mac hard drive too. Any change within it triggers as a change event that Time Machine will then back up ever so slowly…


Its about patience… This is more painful with a 5400 rpm rotational drive (that may be failing) than the USB-C 3.2 Gen 2 rated external SSDs that I use for TM backup. I have had TM backups fail when I was using rotational drives, but never with SSDs since 2020.


I agree with neuroanatomist's view point about your setup or the need to boot into Recovery and run Disk Utility First Aid on that TM drive. You cannot assume that Time Machine will delete whatever it has to to accommdate the size of your current backup. It only deletes what it has scheduled to delete and that may fall short of the current backup storage requirement — leading to failure.

Nov 8, 2026 8:30 AM in response to neuroanatomist

Thank you for pointing out that I can delete snapshots with Disk Utility rather than via terminal and command line. As mentioned I successfully backed up on 11/02/2026. As mentioned I have MacBook, point being I disconnect (yes, properly eject) my backup drive. On 11/06/2026 I returned to my desk, plugged in TM clicked Backup Now and walked away. I did not return for 24 hours saw that Backup Failed... but no reason given. I clicked Backup Now again and when about my day. I return on 11/08 and see it failed again. I used the Disk Utility method and saw several local snapshots. One was from 11/01 - the day before my successful 11/02 backup, as well as local snapshots from 11/06 and one 11/08. I used Disk Utility to delete those three local snap shots then clicked Backup Now... and Success. My hypothesis - something about these local snapshots is interfering with TM backup process itself. Anyone have any thoughts on this?

Oct 30, 2026 8:58 AM in response to neuroanatomist

Hello Neuroanatomist,


Thanks for your post. I used information provided to probe further. Here are the results. With the Kinsgton Drive connected to a back port :


  • I disconnect the drive, the message stating the "Drive has not been ejected properly" is shown
  • I connect it to a front USB-C port, it appears in the Finder’s left pane
  • I click on the Drive in Finder, the beachball shows up
  • I disconnect the Drive, message about Drive not being disconnected is displayed
  • I restart the Finder as explained in point 2: Unstick Finder…
  • I connect the Drive to a front USB-C port, it appears in Finder
  • I click on the Drive in Finder’s left pane, the beach ball shows up
  • I open Disk Utility, the Kingston Drive is not shown in Finder’s left pane


NOTE : with Disk Utility running I made some tests, comparing connecting the Kingston Drive to a back port and to a front port :


  • When the Drive is connected to a back port, it is never displayed in Disk Utility
  • When connected to a Front Port, it is shown in Disk Utility for a few minutes, then disappears


Conclusion: as you stated, front ports act differently compared to back ports, but they don’t work perfectly as they should do. The few minutes the Drive is visible in Disk Utility gave me chance to make some more tests.


Here is a screen capture when the Drive is displayed:



When Container disk 5 is selected:



Now, that is interesting! Data is using almost 50% of the Drive, so there is data from previous TimeMachine backups, data that only Disk Utility can ‘see’, not Finder.


So, questions arise:


Question 1


  • Is it a hardware problem?
  • Is it a software problem?
  • Is it both a hardware and a software problem?


Question 2


  • If it is a hardware problem
    • Can this be corrected by software?
  • If answer is no
    • Is my Mac mini broken (hardware quirk) and should be repaired/replaced?


Regarding the cable, it is short, 12" including connectors ends, the metal part around the connector is molded not folded, the wire gage is large, and there is a good strain relief at the back of the connectors to prevent the cable being pulled out.


Further reflection to the issue brought some useful information from my memory:


  • The 500G of data on the disk is not a single TimeMachine backup, but lots of them over many months
    • I got the Mac mini before MacOS 26 was released, the Drive was connected to a back port, and TimeMachine backups were successful
  • Later on the Mac mini was upgraded to MacOS 26 and TimeMachine backups were still working


It looks like a recent update to MacOS 26 - the last one ? - broke something.


What should I do ? The Mac mini shares data to my Macbook Pro and my Windows 11 computer using Shared folders. And a FileMaker server will be reinstalled - it was reinstalled but that is another story. I need to backup the folders/files and FMS backups, but TimeMachine is not working at all.


MacOS 27 has been released, but FileMaker Pro and FMS are not yet compatible with MacOS 27 and Claris can not tell when it will be. And personally, when I see how MacOS 26 was a painful version, I can not trust MacOS 27.


I love Apple products quite a lot, but MacOS development needs to be improved.

Oct 28, 2026 5:14 AM in response to Planteg

I've heard everything from no issues with Time Machine to many posts like this stating that TM is painfully slow or not working at all. I am once again working for days trying to get TM to backup. I've heard theories about which ports not to use and to turn VPN off ,etc. I've done it all. Backed up 3 times successfully in 2 years. Stuck on "Found xxx,xxx changes...", MacBook Pro, 4-inch, Nov 2024, Tahoe 26.6.2

Oct 28, 2026 7:11 AM in response to Peter DiSalvo

Peter DiSalvo wrote:
Backed up 3 times successfully in 2 years. Stuck on "Found xxx,xxx changes..."

For most of the past two years, there were 5 Macs in my house though that dropped to 4 when my oldest started college this fall. Hourly backups from 4-5 Macs plus weekly backups to a pair of SSDs means tens of thousands of incremental backups in 2 years, from Macs running Sonoma, Sequoia, Tahoe and now Golden Gate.


The issue is with your setup, not with macOS or Time Machine.

Nov 3, 2026 6:11 AM in response to Peter DiSalvo

Glad that fixed it for you. Note that you can delete TM snapshots easily via Disk Utility – select the top-level volume of your internal drive (Macintosh HD unless you’ve renamed it, as I have), then View menu > Show APFS Snapshots (some explanations of the information shown can be found at this link), select one or more snapshots then click the (–) button at the bottom.



Also note having snapshots older than 24 hours is not necessarily a problem. Snapshots are saved for 24 hours, but also the last snapshot for each backup destination is saved, regardless of age. My backup strategy is hourly to a local NAS and periodic backups to a pair of SSDs that I swap offsite (to my office, where I usually go once a week but skip some weeks). Thus, the backups from 20-October and 27-October are the latest backups to each SSD. They are not problematic, TM is working just fine for me.

Issues using an external drive for TimeMachine

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