Mac mini: Error importing music from CD to Apple Music

I purchased a new mac mini with Golden Gate 27. I'm having trouble importing music from a cd via an external cd drive to Apple music. Do I need a specialty app? Or a specialty cd drive? Every time I attempt I get the error message, "Error occurred while converting the file. The required file cannot be found." I was able to import the music via Audacity but it seems a lot of effort for what should be a simple task.


Posted on Oct 31, 2026 9:57 AM

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13 replies

Oct 31, 2026 1:08 PM in response to capstat

capstat wrote:
I purchased a new mac mini with Golden Gate 27. I'm having trouble importing music from a cd via an external cd drive to Apple music. Do I need a specialty app? Or a specialty cd drive? Every time I attempt I get the error message, "Error occurred while converting the file. The required file cannot be found." I was able to import the music via Audacity but it seems a lot of effort for what should be a simple task.

Is that a commercial CD or one that was made on a PC and/or with third-party software…?


If it is a home made CD, then it could be in a format that is not compatible for Import into macOS Music.


Import songs from CDs into Music on Mac - Apple Support

Oct 31, 2026 6:31 PM in response to den.thed

I changed the settings to Apple Lossless Encoder and checkd "use error correction ..." then quit Apple Music and started it back up. I then attempted to import a CD and it starts on the first tune on the CD and after a minute or so ejects the CD drive an gives the same error as before, "Error occurred while converting the file. The required file cannot be found."

Oct 31, 2026 7:00 PM in response to capstat

"Mac mini: Error importing music from CD to Apple Music: I purchased a new mac mini with Golden Gate 27. I'm having trouble importing music from a cd via an external cd drive to Apple music. Do I need a specialty app? Or a specialty cd drive? Every time I attempt I get the error message, 'Error occurred while converting the file. The required file cannot be found.' I was able to import the music via Audacity but it seems a lot of effort for what should be a simple task."

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Just a hunch...

Perform a New Sign In:

"Error occurred while converting the file. The required file cannot be found."

It may be a matter of piracy, but one thing that can occur is your Music App on your Mac getting stalled in a playback loop. As for being relevant to this stall, it may be in a loop with syncing with Apple's server to obtain content. See my User tip: Fixing the Music App Stalled in a “Playing Next Loop" - User Tip


How to Perform a New Sign In:

  1. Locate: the message
  2. Go to: Account menu
  3. Select: Sign Out
  4. Go to: Account menu
  5. Select: Sign In
  6. Click: Play

Mac mini: Error importing music from CD to Apple Music

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