charged for my AirPods Pro 3 AppleCare twice. I submitted monthly cost, it went through to my bank , and then the setting stated error, so I tried again, charged to my bank a second time and finally went through as active apple care. I reported it to apple, and they just got rid of the one charge, not the second. what do I do?
Since one charge was already refunded, ask your bank about the second one. It may be a pending authorisation that drops off in a few days. If it's a posted charge, go to reportaproblem.apple.com, sign in with the same Apple Account and report the duplicate purchase. Have both charge dates and amounts ready.
Since one charge was already refunded, ask your bank about the second one. It may be a pending authorisation that drops off in a few days. If it's a posted charge, go to reportaproblem.apple.com, sign in with the same Apple Account and report the duplicate purchase. Have both charge dates and amounts ready.
"AppleCare sub charged twice: charged for my AirPods Pro 3 AppleCare twice. I submitted monthly cost, it went through to my bank , and then the setting stated error, so I tried again, charged to my bank a second time and finally went through as active apple care. I reported it to apple, and they just got rid of the one charge, not the second. what do I do?"
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Getting the Charge Pointed Out:
Get some proof this these charges. I've been charged twice(for no more than an iTunes movie), and the only way I was able to fix it was to prove the transaction. I called Apple and screen shared with them what I was seeing, rather than just talk it out. So, call them back, and screenshare your iPhone wile the camera app is open and speaker phone is on. Let them know what you see. Use my User Tip: Screensharing your iPhone to Converse with Apple Support: - User Tip
AppleCare sub charged twice
