iPhone 17 Pro Max not prompting "Trust This Computer" on M2 MacBook Air

My iPhone 17 Pro Max (iOS 27.2) is not being detected by my M2 MacBook Air. I have tried multiple cables, in both ports and it still does not detect it. By detect, I mean I do not get the "Trust This Computer" prompt. I have a second 17 Pro Max (iOS 26.6.2) that has the same problem, but I also have an 15 Plus (iOS 26.6.1) that connects just fine (gets the Trust This Computer prompt). I have went through every step on the apple support page, I have also spoke with someone through chat support. They ran diagnostics and found nothing is wrong with my iPhone or MacBook and said that I would need to bring it into a technician. Has anyone else experienced this?

iPhone 17 Pro Max

Posted on Nov 7, 2026 1:52 PM

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iPhone 17 Pro Max not prompting "Trust This Computer" on M2 MacBook Air

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