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New iPhone 17 unable to send group texts to mixed groups

Not sure where to begin, I have a new iphone 17 (3 weeks) and since I have been unable to send group text to mixed iphone users. I have to the carrier they finally said it is an apple issue. Went to apple and they were not sure but said it was a carrier issue. Has anyone else had the same issue? Please let me know your questions and suggestions. Thanks.

Posted on Nov 10, 2026 12:31 PM

1 reply

Nov 10, 2026 2:33 PM in response to Hallieguy

Hallieguy wrote:
Not sure where to begin, I have a new iphone 17 (3 weeks) and since I have been unable to send group text to mixed iphone users. I have to the carrier they finally said it is an apple issue. Went to apple and they were not sure but said it was a carrier issue. Has anyone else had the same issue? Please let me know your questions and suggestions. Thanks.

Sorry this MMS/RCS is your phone carrier feature not Apple.

Escalate the issue with them, your line need to be provisioned by them to use their feature.

New iPhone 17 unable to send group texts to mixed groups

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