My cheek/face is hanging up my calls

Question

Level 1

8 points

My cheek/face is hanging up my calls

HI...I have oddest question about the iphone 4 and i dont know if i can explain it right but here goes...

When i'm on a call, I sometimes accidently hangup, put call on hold, activate/deactivate speaker etc...Basically my "face" is in contact with the touch screen as im talking and its hitting the "buttons"

What am i doing wrong?

I had a 2G prior to this and never has this problem.

macbook pro, Mac OS X (10.5.8)

Posted on Sep 1, 2010 1:43 PM

Reply

Answer 1

Sep 1, 2010 1:46 PM in response to buzzymam

Sorry.....But Good Grief.......Read the forum would you. There are no less than a bazillion posts on this subject. Check out Proximity Sensor. And Steve Jobs announced that 4.1 will be released next week, which he (and he is the CEO of Apple and should know) said would solve this widely recognized issue.

Reply

Answer 2

Parx

Level 1

10 points

Sep 1, 2010 1:46 PM in response to buzzymam

You're doing nothing wrong. There has been an issue with the proximity sensor on the new iPhone. Apple are releasing an update for the phone iOS 4.1 next week which will fix this problem..Hopefully

Reply

Answer 3

roaminggnome

Level 10

106,401 points

Sep 1, 2010 1:46 PM in response to buzzymam

The proximity sensor is either malfunctioning or you have a case on the iphone that is covering it.

Make sure your software is up to date.

Try reset, restore.

If this does not help, then make an appointment at the genius bar.

Reply

Answer 4

Nov 26, 2010 4:21 PM in response to buzzymam

I had the same problem. FYI I purchased iFrogz Luxe Lean Case for iPhone 4 and the problem has gone away!!! 😉

Reply

Answer 5

Feb 9, 2011 11:38 PM in response to buzzymam

Exactly. This is a huge ... problem that is not related to the proximity sensor ... nor was it solved with IOS 4.1.

*Talking with the iPhone 4 on my shoulder has resulted in many more calls being dropped (hung up), than I've ever lost due to AT&T*. During shoulder cradled calls, the touch screen options also result in "Cheek Dialing" ... which is not to be confused with "Butt Dialing."

What's needed is a feature (default or preference setting) that LOCKS the touch sensitive screen during a call, but allows you to unlock it to use the speakerphone or other touch-sensitive features.

Message was edited by: Starsun Ranch

Reply