Itunes is refusing to accept my new billing address

Since you've been able to update your address at the AppleID site, try this:

* Log out of iTunes on your iPhone and cycle the power on the phone.
* Sign into iTunes, then click on the little downward-pointing triangle next to your Apple ID in the upper-right corner of iTunes and choose "Account".
* Click "Edit Payment Information".
* Choose "None" as your payment option, make sure all your address and phone number information already listed is correct, fix anything that isn't correct, and click "Done". This will force iTunes to verify your account information as it exists in iTunes with what is registered for your Apple ID at https://appleid.apple.com.
* You may be asked to verify the county for your billing address (for sales tax purchases); make sure this is correct, or transactions could be refused. Click "Done" when finished.
* Go back to the "Account" screen and choose "Edit Payment Information" again.
* Choose either the credit card logo of the card you want to use or choose "PayPal".
* If you choose PayPal, follow the directions on the web page that pops up in your browser to verify your PayPal account and link it with your Apple ID. Click "Return to iTunes Store" inside the web browser to return control to iTunes, then click "Done".
* If you choose to enter a credit card, make sure EVERYTHING is correct on the page--your credit card type, account number, CVV, billing address, etc.--and then click "Done".

That SHOULD allow you to purchase through iTunes on your iPhone. If you're still having problems after all of this, contact iTunes Support via e-mail. This is important -- the more help requests Apple gets about this issue, the more seriously they will have to take it and the more likely it will be that they address the problem with the seriousness it deserves. The link to file a trouble request via e-mail is:

http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Managing%20your%20Account

Good luck!

Try going to https://appleid.apple.com to update your address first, then update it through iTunes. There's a bug in some of Apple's new security checking code that causes problems trying to update information through iTunes alone.

So glad I'm not the only one having this issue. iTunes is assigning me a different zip code than what I give it - the first 5 digits are correct, but the "-xxxx" part is wrong. If I update it through the website, it sticks.. but I can't buy anything.

Every card I've tried now just says "declined", and it also doesn't accept my Paypal account. This is extremely frustrating.

Similar problem with me - wont accept security code therefore wont accept payment. Silly for apple not to have patched this pronto cause they, and app providers, are losing money! Would think app providers would be putting pressure on them. Have put in complaint email and will now see how long it takes to fix I guess.....

WARNING!! I am having the same issue. I tried the advise of updating the Billing Address by selecting "None" as your payment choice. Now I CANNOT add my credit card at all. At least before I was able to purchace on the PC. Now my PC, phone, and iPad are locked out... Looks like I'm SOL... HELP!

I'm having problems, too. I cannot get in and make a purchase, even though I have tried everything. I'm going nuts here. In my case, it keeps acting like it doesn't know the security code of my credit card, although it's fine.

I'm with you on this; iTunes 10 isn't only accepting my credit card, but it's not connecting to my AppleTV. The techs who respond to my emails all give me a rote response; I've been a Mac guy since 1992, and this is testing even my patience.

Same problem here on my wife's account. After selecting the billing county I get the -xxxx appended to the zip. I've just tried updating her credit card account info at the bank to add this -xxxx to the address to see whether this'll fix it.

Very frustrating ... does seem to be since iTunes10 download judging by the timing of all this. We changed nothing and all of a sudden got asked to verify the billing info.

I don't think that's my problem--or if it, then I'm confused as to what to change. I have tried two different credit cards and my Paypal account, and I cannot buy anything through iTunes. But I've also tried to call Apple and I've bounced back and forth through various sales and tech support folks and no one can help. I've emailed the iTunes support links and again, no one can help.

I'm desparate, folks! I finally bought two iTunes gift cards at the Apple Store so I can get what I need--and lo and behold, my credit card worked there!

I am having that same problem. Its changing the zip I put in to match the region I am in, not whats registered with the Credit card......

I too am having problems recently validating billing info. I have tried paypal and also 2 credit cards, all 3 are getting an error message "declined". Have tried contacting apple support to no avail.

I just bought a new iphone and I am not able to buy any apps. The Validate payment information gives an error that the credit card is declined..