Facetime activation

Here is my current theory for requirements:

Note: This is assuming you don't have firewall problems, networking issues, etc. I knew I didn't because I set up my network myself and do this for a living...

1. Your account username must be an email address.
2. The username's email address must be verified (go to http://appleid.apple.com/ and verify it).
3. Use the account recovery at http://appleid.apple.com/ to make sure there are no other accounts with your usernames email address. I discovered I had another account, probably from buying stuff at the apple store.
4. Make sure your password has a number and a symbol in it.

Ciao!

My iPod touch was doing that, but then I tried on a different Wifi network and it worked.

I had this issue and resolved it by changing the dns value on my ipod to be google (8.8.8.8) Then it activated ok. I then reset the dns to its original value and it continued to work.

Just pulled my hair out for 1/2 hour until I realized it's not me! "incorrect password" blah, blah. This is one of apples big advertised apps and I can't believe they haven't fixed this!
I bought 2 new iPods so I have someone to use it with but can't use it!!

Everyone seems to have their idea of a fix or change apple I'd, change this setting or make that adjustment. Listen apple people, get the job done. This is not acceptable!

OK, changing to the Google DNS let me activate mine. But I can't make any calls, or be called.

Yep, changing to the Google DNS worked for me. Thanks CraigMcScott!

My Apple ID is my email but it wouldn't work , I just used my Gmail adress without changing my Apple ID or having to create another account and it activated .

This solution worked for me as well

thankx a lot it worked for me

Thanks for the DNS post. I had the same problem, after changing firewall ports, restoring the ipod touch, and verifying my apple id as an e-mail address. Once, I altered the DNS to google's it worked.

Success. Thanks, your suggestion of changing the DNS server address worked. I wish I had of looked her earlier - we have tried everything else!!

I am having the same problem too! :[
I have checked the spelling on my username/password and they are both perfect, im signed on to iTune and have downloaded apps but facetime seems to hate me.... :[

Hi all I'm wondering if this like many error messages is slightly misleading.
Like many of you I had the error message
Unable to verify because it's in use ( not verbatim)
My suggestion is go to your apple I'd whatever it is an click on the email tab you may find like me that you primary email address wasn't verified.
Click on verify go throughout the various steps required.
Next time I started FaceTime it went straight to
Contact info. In fact I thought I'd started the wrong app as I expected to gothrough the verification procedure.

That's not to say anything that's been said before is wrong.
but try using an email address as your apple Id
then make sure your primary email address is verified in your appleid area and this worked for me
Graham
Thanks to the folks that answered

YAY finally a fix that worked for me!!!

I tried EVERYTHING suggested in all forums...

This was the problem:

My son's apple ID WAS a valid email address HOWEVER - it was not VERIFIED.

So as posted by The Doctor above:

The username's email address must be verified (go to http://appleid.apple.com/ and verify it).

THANK YOU!!!!

Jake's Mum

For iPod touch (4th Generation):

Go to settings, the go to wifi, turn it off and then turn it back on, click the little blue arrow on the network you are connected to, then change the DNS to either 8.8.8.8 or 8.8.4.4 (8.8.8.8 worked for me) then it should work.