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crystalcore Author

Level 1

0 points

Facetime activation

I have wifi, it works. I have downloaded apps and streamed a great quality flick on netflix. But everytime I try to activate my facetime on the newest itouch. It says "check your network connection and try again". Please help.

itouch, iOS 4

Posted on Sep 8, 2010 2:18 PM

92 replies

Friendo

Level 1

0 points

Mar 6, 2011 12:51 PM in response to crystalcore

I had this issue with a newly purchased ipod touch 4 (4.2.1). I tried all the suggestions listed here, i.e. 8.8.8.8 dns, changing password to include uppercase and numbers, trying different/new apple IDs, all to no avail. Everything else worked (email/safari/itunes/app store) but Facetime. Then I realised the date and time was set to the default year of 1970 and once this was set correctly, Facetime activated as normal. Bizarre, but just thought I'd share.

Mar 9, 2011 2:12 PM in response to crystalcore

An article by Jesse David Hollington describes the problem. Facetime on the iPod never changes the password after the first time. So if you login to facetime on iPod, then changes password for your account and then try to change the password in facetime to match the account password the login will fail. So the solution is to change back your password for the apple id account as it was when you logged in to facetime the first time. Wiping all data might work also,

And it has NOT been fixed in 4.3.

Mar 12, 2011 10:51 AM in response to C Keenan

Updating to iOS 4.3 fixed the issue I was having. Definitely recommend doing this if you are having problems and haven't upgraded yet.

Apr 12, 2011 1:46 PM in response to crystalcore

Go to settings then choose your wifi network then tap the arrow and then change the DNS to 8.8.8.8. It worked for me

Jul 31, 2011 2:18 PM in response to crystalcore

Another solution: If you are using LittleSnitch, make sure ocspd is unlocked (allow any connection).

Dec 6, 2011 9:31 AM in response to crystalcore

I have been have trouble setting up Facetime on my daughters Ipod Touch.

This is how I fixed it.

Simple turn your wifi connection off on your Ipod, turn it back on, then try your facetime again.

It was activated with her apple ID.

Simples in the end.

Dec 27, 2011 12:37 AM in response to crystalcore

ok go to your setting then wifi

scroll down till ou see DNS click it and type in

8.8.8.8,8.8.4.4

then go and try to log in using your apple id.

i was having the same problem and i just fixed it!

Dec 28, 2011 4:29 PM in response to crystalcore

my problem its that when i go to face time and i click get started then i put my pasword then i click sign in it get me back to the enter apple id page. PLESE HELP