BT 205 modem - XXX Did Not Respond

I have to agree. This is an iChat bug. There have been herculean efforts by people on this board to resolve this problem, but I think it is all for not.

I have this problem (I noticed it with my upgrade from 10.4.2 to 10.4.3) and I have Apple's Airport Express and a stock configuration of Tiger. I can't connect on video to friends and family whether they are across the country or in the next room.

I'm ****** at Apple for not releasing a kBase article on this and making everyone jump through these hoops for nothing. Bugs are inevitable, but not acknowledging them is juvenile.

Have you tried changing routers? The router is likely where the problem is unless it is the new ISP that you have.

Apple cannot control each and every router and modem model that makes its way to the market, so to make the iChat AV software more compatible, video quality would likely suffer. But most of us are looking for better rather than for inferior quality.

believe me, it's not the router.

i am using airport extreme and i had been using ichat for years. now, upgrade to tiger, and poof......

nothing works.

jump through the hoops and do all of the port forwarding and such. now my connection talks to the test sites, but no one else. Why? Everyone else, that i chat with, decline to go through these steps. They don't have time and don't know how.

Like I posted before "one side of an ichat connection, does not a connection make"

i just don't know why apple doesn't fix the problem. they should at lease allow an older version of ichat to run under tiger. just until they can work out their issues.

i don't know.

i like the idea of a formal posting location, but i doubt apple would let us do it here. I sure they would become audible over that.

hmmm.

Hi Simon - Peter,

I personally would go for a Linksys.

They tend to work with iChat. They have Port Forwarding, Port Triggering and UPnP as options to open the ports.

You would do better to look for a modem that offers these choices.

The D-Links are the bottom of the list of the main suppliers. Netgear are OK but read other posts on the Firmware on these.

This site http://bbs.adslguide.org.uk/ has a MAc forum and they can be helpful there as well.

Ralph

This is an aggravating problem.

I recently moved home and switched ISP, but using same router and same configuration (apart from ISP login), and now I can't iChat with a friend in New Zealand. I can't blame the ISP because it works OK with other buddies and the friend in NZ can video her other buddies. Why is this?

As someone has already said, Skype works fine every time. If Skype can implement video with the same level of reliability, iChat is in danger of being left behind.

JonathanUK,
My problems are IDENTICAL to yours and I am at the end of my rope with iChat AV. After upgrading my office from 10.3.9 to 10.4.x, none of the people in this office can conduct video chats. (audio still works) We are behind a Ciso 8130 router that is configured with all iChat AV ports open. Still, it won't work and the only change we made was upgrading our machines to 10.4.x. (it used to work with 10.3) Someone please help!!!

Hi Tim,

If Audio works then the ports are open.

IF Video does not work then it is likely that the Quicktime Streaming speed is capping the bandwidth.

GO to System Preferences > QUicktime > Streaming Speed and set it to match your download speed.

Ralph

IN early November I bought my sister and imac G5 and we video chatted every day for a few weeks. Sometime at or before November 20th video chat stopped working. It almost always complained that I, the one who initiated the chat, didn't respond, but there were a number of other interesting tibits as well.

It's important to note that nothing changed on my sister's end or on my end, it just stopped working. What did change, however, was the software on the mac. In particular, the 10.4.3 update occurred right around that time.

Even more important to realize is, When it was working we had done nothing to our firewalls to make it work. No port forwarding was turned on, nothing. And it just worked, and worked perfectly. I was never so proud of Apple software/hardware.

So something has gone wrong. My sister and I have actually turned off both our firewalls in order to get it working, to no avail.

Meanwhile, I am still able to chat with somebody else that I have chatted with for months, so I am not sure what's up with that.

Between this and the Aperture debacle, I am really frustrated. I hope a software release is done soon to try to resolve this problem.


Dual 2.5Ghz Power Mac w/3Gb RAM Mac OS X (10.4.3)

Yes, Apple is not very helpful with all the connection problems.
I was off iSight since September with some of my buddies - in the meantime we've learned more about routers than i wanted to know. We ended up with two AirPort Extremes not being able to talk to each other.
But guess what, it is not only the routers, because as soon as one of us uses a VPN to change the actual route, we get rid of the underlying timeouts, it works.
Ok, it is not Apple, who's providing the connection, but the connection doctor is useless, if you don't end up with a connection.
No chance to see that ports are not open - and don't tell me that you can't check that with a smart script. What the heck for do we have a .Mac subscription?
And the really sad thing is, that most of us started getting that sort troubles with Tiger.


iBook 700 MHz Mac OS X (10.4.3) AirPort Extreme

A VPN or Virtual Private Network is simply a tunnel between two points used to create a more secure network over the internet between authorised users typically in different locations.

Some routers have VPN ports a bit like VOIP Telephony but most will require port forwarding and some just won't work at all (a bit like iChat).

VPN is just one method of securing connections between computers - there are many methodologies including my favourite VNC (Virtual Network Computing) over SSH (Secure Shell Server).