7 Oct 10
I too am having the same issues. I was downloading my series and new music. Shut down my computer one day and have been unable to download since. I have checked my firewalls, my account information, emptied my Safari Cache, everything suggested in all the help topics.
Still no luck. I am contacting tech support after this. I have 31 downloads that I can't access. If anyone come up with other ideas, please post here!
Good luck all