iPad says headphones are plugged in - but they aren't

I am unable to hear anything on my iPad b/c it seems to think that headphones are plugged into the machine, which they aren't. When headphones are plugged in, the volume works; however, once they're out, there isn't any volume. I have reset the iPad, but that didn't fix the problem. Any ideas? Thanks.

Windows Vista

Posted on Sep 15, 2010 4:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2012 10:19 AM

Two solutions in the past were -

1. Plugging in headphones, playing music, pausing play, unplugging the headphones and resuming play successfully!

2. Plugging in the power and the headphones, unplugging the headphones, using the volume control on the side to adjust the volume, and then unplugging the power!

22 replies

May 21, 2015 9:46 PM in response to amytpetty

I tried the hair dryer, cleaning the headphone plug in with a cotton tip, plugging headphones in and out many times, turning my iPad off and on, holding the lock and home button in for 10 seconds and none of those worked until....

I got a wooden skewer, you could also try a tooth pick, and I'll put it in the head phone plug in and cleaned out the dust at the bottom and wiggled it around a little bit and it worked!!!

Jun 14, 2012 9:32 AM in response to amytpetty

I also have an iPad 2 with the same issue. No sound through external speaker, plugged in headphones work fine. I have done everything from verify side switch settings, wiped and restored as a new iPad. Used canned air to blow out any possible debri inside the headphone jack. Problem began with intermittent sound cut-offs, and now it's completely gone. When I adjust the volume, it will also display (headphones) when none are plugged in. I have visited two different Genius Bars and they basically say that it could be a logic error within the main pcb board. And to make things worse, I've passed my warranty by about 38 days. So I'll have to pay $240 for repairs, (which I'm still considering). I should have gone at the first sign of trouble, but unfortunetly, I was always under the impression that it was a software/app/ glitch.... Oh woes is me....... :-(

Sep 16, 2010 11:22 AM in response to amytpetty

I have similar problem but my ipad thinks it is permanently docked...this happened straight out of the box, I get no sound from the speakers just with headphones. I bought mine online from Hong Kong and I really am not impressed with apple customer service. It has been a nightmare to get them to replace to the point i have given up and will find some 3rd party to get this fixed. Shame as its an amazing bit of kit. I have also tried resetting with no luck so i suggest you go for a replacement as i am sure there is a dodgy batch in circulation also mine rattles...its a 3g 64 model with no sound and one unhappy customer. Good luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad says headphones are plugged in - but they aren't

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.