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"server does not allow relaying" email error

Since upgrading to iPhone 4, sending an email always results in the error message "A copy has been placed in your outbox. The recipient "......@...." was rejected by the server because it does not allow relaying. This happens regardless of the recipent. It also happens to a friend of mine who still has the iPhone 3G but has updated software. HELP PLEASE.

iPhone 4, iOS 4

Posted on Sep 15, 2010 10:25 PM

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150 replies

May 1, 2011 11:11 PM in response to krystalmaree

Hi,


I was told there could be a problem with your Outgoing mail server settings and most likley have an Outgoing authentication error with your server. Make sure all your settings comply with your servers suggested settings for IMAP or POP3 etc. Usually located in options of the web version mail.


Most importantly make sure your username and passowrd are correct and added in the Outgoing Mail server



Hope this helps!


Contact your mail server provider for suggest outgoing settings if u can not find them



Michael

Aug 3, 2011 6:20 AM in response to J-Roland

I have the same problem. I've been reading some non-Apple forums, the users on there are saying it's nothing to do with the network as other non-Apple smartphones don't have this problem. They are saying it's a bug in the iPhone firmware.


I must admit, I've tried the steps mentioned earlier in this forum, the email worked fine for about 2 days, now it's back to square one. It's never happened while connected to my home wireless router though. It did work once when I wasn't connected to a wi-fi and had full signal. I don't know if that has any bearing on it, I might have just been lucky.


Do Apple read through these forums to improve their products?

Aug 11, 2011 6:06 AM in response to LondonGuy76

It's gone again! It was ok for about a day and now I'm back to square one.


Something I have discovered though. If I have an email stuck in the outbox, it seems to send if I restart the phone by holding down the power and home buttons for 10 seconds (ignore the power off slide), then go back into the mail.


It has worked everytime so far. It's a shame I have to keep doing that whenever I start having problems though.

"server does not allow relaying" email error

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