Hairline cracks in black antenna cover on iPad 3G

Anybody else having this problem?
Never dropped.
Have AppleCare but Apple says I must have dropped it and wants $419 to fix it!

iPad 3G 64GB

Posted on Sep 18, 2010 6:27 PM

Reply
47 replies

Mar 23, 2012 12:48 PM in response to jeremias13

PROBLEM SOLVED!


Thanks to great customer service from Andrew on the phone and Pedro at the Genius Bar, my problem was resolved.


They swapped out my damaged iPad for a fully whole and functional iPad, confirmed the software was updated and my restoration was good and sent me on my way.


I'm happy to report that, ultimately, the quality of Apple's customer service matched the quality of their product.

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Hairline cracks in black antenna cover on iPad 3G

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