FaceTime in Bosnia?

Question

FaceTime in Bosnia?

I just recently got my factory unlocked (SIM-free) iPhone 4. I have a valid US iTunes account but am currently living in Bosnia and Herzegovina. I activated my iP4 fine as always (this is my fourth iPhone so far and I never had any problems using any of them here), but now I am stuck at the FaceTime "waiting for activation" message. I am using a local SIM card from BH TELECOM, and have both SMS and 3G plan active. I am aware that there is still no Bosnian iTunes store (hence my US account)and that this carrier is not officially supported, but was wondering if it's still possible to activate FT from here? There are many US folks living and working here, (mainly using iPhone) so any help would be really appreciated. Anyone?

Message was edited by: belininja.071

MBP 15", iMac 24", Mac OS X (10.5.8), iP4

Posted on Sep 22, 2010 2:39 AM

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Answer 1

Sep 22, 2010 3:29 AM in response to ProfGHDorr

Actually I have performed many resets so far (soft, hard, network etc..) and updated to OS 4.1, to no avail so far. Funny thing is, my colleague came by yesterday and swapped my SIM card with his SIM from a German operator (he is currently roaming) and VOILLA! FaceTime was activated instantly, but then I reinserted my SIM again only to find that annoying "waiting for activation" message again. Confused.. At home, I am behind Airport Extreme router which he was also using for WiFi when he activated FT, so ports are no issue here. I even tried inserting my SIM into his iP4 which has FT activated, but same thing happens. Isn't there any workaround possible to get it working for BH Telecom SIM cards? IMHO, some sort of e-mail activation would be much more applicable for FT, cause there are apparently many people who are in the same boat as mine throughout the Europe. Why does the FT have to be tied to "supported operators" especially when you purchase a factory unlocked device for $$$ and find it unable to use via WiFi???
C'mon Apple 🙂

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Answer 2

Sep 22, 2010 3:02 AM in response to belininja.071

Have you tried a soft reset? That worked for me.

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Answer 3

mrki2007

Level 1

4 points

Oct 22, 2010 1:06 AM in response to belininja.071

Any luck with this issue. I am having the same and would like to know how to fix it.

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Answer 4

Jul 8, 2011 2:54 PM in response to belininja.071

Same here, bh telecom, no facetime, no mms... ??? any suggestions

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Answer 5

gdgmacguy

Level 7

21,891 points

Jul 8, 2011 4:02 PM in response to belininja.071

FaceTime requires a supported carrier, and it is unlikely you'll get FaceTime activated in Bosnia if you're not using a network that is specifically designed to support the iPhone (if such exists). This is like the situation in the US. Many iPhone users are using unlocked phones with T-mobile. They can make calls, send texts, get data (granted at EDGE speeds only), but since it is a non-supported network, those users are unable to activate FaceTime on their phones.

That's just the way it is. There is a disclaimer on the bottom of Apple's iPhone page that specifically states that not all features are available in all places.

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Answer 6

TarikSA

Level 1

0 points

Aug 24, 2011 9:27 AM in response to belininja.071

Listen. I have an iPhone 4 and working for BHTelecom (the sim card you are using). I didn't manage to activate FT either, however it is not because the operator is not supported. We are trying to find a solution to this problem inside BHTelecom but with no success so far.

The story of non supported operators is not true since none of the operators in Serbia are selling iPhone and still they are able to activate FT.

Anyways, we are working on this inside BHT trying to resolve the issue. We are not sure what the problem is and if someone from Apple could give us some inputs here we would appreciate it very much because there are lot of poople using iPhone here in Bosnia. Nevertheless, not one SIM card of any of three operators is able to activate FT for now in Bosnia (tried all three). Hope BHT will be the first.

Best regards,

Tarik

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Answer 7

Aug 24, 2011 9:31 AM in response to belininja.071

It is possible that the country (Bosnia) has subsequently blocked FaceTime.

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Answer 8

TarikSA

Level 1

0 points

Aug 24, 2011 9:38 AM in response to zmanowsky

@zmanowsky - MMS is working normally, do not know what is the problem. If you still have issues with MMS please call 1423 or 1444 from your cell and ask for BH Mobile support, they have all the settings for MMS to work properly. Mine does. I wrote those instructions and I tested it.

Regards,

Tarik

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Answer 9

TarikSA

Level 1

0 points

Aug 24, 2011 9:40 AM in response to Community User

No it is not about that. Some parameters on the network elements and HLR (if you know what that is) are blocked, we are trying to get around it. No government or any other authority had forbidden the use of FT I know that for sure. Thanks however.

Best,

T

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Answer 10

Aug 26, 2011 2:57 PM in response to TarikSA

@TarikSA - Entered info per instructions on support page (done that before, redid it just to be on the safe side) - failure to send or receive MMS! Called people at 1444, they told me that I have Mms account active (again I knew that as I can see the MMS inbox on bhtelecom portal), and they've cut me short as soon as I told them I have an Iphone, explaining that Iphone is not an device on supported list?

Please send me the exact details on mms fields to be entered or screenshot from your phone.

Thank you!

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Answer 11

TarikSA

Level 1

0 points

Aug 26, 2011 3:44 PM in response to zmanowsky

Iphone is not suppored and that is why I told you to call 1423 BHMobile support. Never mind, here are the settings that work for me and many others. Also make sure you have to check your APN settings are they correct.

APN: mms.bhmobile.ba

Username: leave empty

Password: leave empty

MMSC: http://mms.bhmobile.ba/cmmsc/post

MMS Proxy:195.222.056.041 port 8080

MMS Max Message Size: 300 mb

MMS UA Prof URL: leave empty

There you go, if the problem persists I will give you my e-mail so you can contact me in order yo solve your issue.

Best regards,

T

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Answer 12

Aug 27, 2011 11:54 AM in response to TarikSA

Still no go 8)

Getting red exclamation marks every time i try to send mms

Tried both 195.222.056.041:8080 and typing port 8080 in proxy, no change...

APN should be ok as I can surf just fine,

Please advise... Thank you

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Answer 13

TarikSA

Level 1

0 points

Aug 29, 2011 12:19 AM in response to zmanowsky

Those are the settings that worked for me and all people around me.

Internet settings sholud be as follows:

APN: active.bhmobile.ba

MMS should be as follows:

APN: mms.bhmobile.ba

Username: leave empty

Password: leave empty

MMSC: http://mms.bhmobile.ba/cmmsc/post

MMS Proxy:195.222.056.041:8080

MMS Max Message Size: 300000 (maybe you got this wrong, thou it should not be that important)

MMS UA Prof URL: leave empty

I got this from our support center and these are official settings that work for people.

That is all I can help you. Is ur iP sim free or....(not to be mentioned here)

One other thing, please call 1423 and try to make an appointment in BHTelecom support center if you are in Sarajevo and go see them on Ilidža to try to resolve your issue.

You could also come to my office but I would give you the same settings and solutions as I did here so don't bother.

Best regards,

T

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Answer 14

mftg

Level 1

0 points

Oct 15, 2011 2:46 PM in response to belininja.071

I would like to share with you that i had problem with MMS size on HT ERONET number, so when I changed it to 102400 and restarted my iP i was able to send and receive MMS. Give a try to 102400 in MMS size, maybe works for BHT too.

Regards

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Answer 15

mftg

Level 1

0 points

Oct 27, 2011 5:36 AM in response to belininja.071

update

FaceTime and iMessage now both works on HT Eronet (tested) and BH Telekom, but seems that MMS doesnt work on iOS5 on HT Eronet.

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