Inadvertent $1500 in app purchase Tap Zoo - warning!

http://www.apple.com/feedback/ipad.html

Maybe in future versions of iOS they can add more layers of restrictions. But it will still mean that parents/guardians will have to turn them on and set levels.

A manual does come with the device. In the packaging of the iPhone there was a document that tells you that the user guide is accessible online, and is already bookmarked in the iPhone's Safari. It also tells you that the user guide is available for download at http://support.apple.com/manuals/ or downloadable from iTunes as an iBook.

Regarding Dragonvale, you were not required to supervise your child. All you had to do was read the second and third lines of the description of the app in the App Store when you were considering downloading it.

See if you can find the appropriate contact here...
http://apple.com/contact/

You can also submit feedback to Apple and suggest that they make in-app purchases more secure...
http://apple.com/feedback/

Hi

I contacted the app directly and they suggested i Try this link since the billing is all done through Apple, but you can request a refund from Apple. Here is a link to do so:

https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=131629&locale=en_US

Also, disable the function by settings, general, restrictions- scroll down to allowed content- slide to off for in app charges.

What is with this "ethical and moral"?

You do go off on rants, don't you. Who said anything about not needing referees or laws?

Let me get you straight on this, Apple has exactly 0 kids apps that have in-app purchases.

Disney has several. Here is one: https://itunes.apple.com/us/app/disney-fairies-fashion-boutique/id550644289?mt=8 While the top 10 in-app purchases only go up to $9.99, they offer packages of pixie dust and whatnot up to your favorite, $99.99, which seems to be the top individual purchase you can make in any of these games.

If you look in the description of that app you will not that it states there are items for sale that cost real money and if this is a problem you should turn off in-app purchases (a point you can't seem to undersand).

So is Disney lacking in ethics and morals by selling these games?

And the original post was $1500 AUD, and it consisted of multiple purchases.

You have yet to show me how selling items as in-app purchases is unethical and immoral. All you've shown me is you think $99 is absurd and you think the law should make that price point illegal. What other prices out there do you think should be made illegal?

Sorry, but I do believe in personal responsibility. There are also stories about parents who have set up one-click on their Amazon app, handed the iPad to their children and walked away. So the kids opened the app and bought many things using one-click which was tied directly to their credit card. Is this unethical and immoral on Amazon's part?

Why should parents who want to purchase $99 packets of pixie dust not be able to do so? Because youl said so?

mhankes0817 wrote:

If Apple really wanted me to read their whole owner's manual, they would include it in the packaging of their product.

They effectively did. There was a quick-start leaflet in the box called "Fingertips" which included the address of the manual on the web, and also pointed out that the address comes already bookmarked in Safari on the phone. You can catch up here: http://support.apple.com/manuals/#iphone

Beyond sending somebody around to read it to you, there is not much else they could do.

DoctorMeriones, I didn't send you an email the Jive software used here sent you an email notification advising you of an addition to this thread. Email notifications are the default setting you can turn them off in your profile. If you need help doing so go here: https://discussions.apple.com/docs/DOC-3661

In the thread I responded to mhankes0817, not you and he asked for that specific information.

You are rather late to this thread and if you read through the entire thread you can read the various responses incluiding mine. This is a user-to-user community so Apple is not here reading your comments. If you want to direct them to Apple go here: http://www.apple.com/feedback/iphone.html

PS: If you were in charge I would switch to a different platform. Bank on it. I didn't by a Leap Frog.

Hope you have a Merry Christmas.

PS: If you were in charge I would switch to a different platform. Bank on it. I didn't by a Leap Frog.

That settles it. After the holidays I'm buying AAPL and giving it to GOOG as a late Christmas present. Too bad their PE isn't closer to LF's.

Your kids are your responsibility, why pawn that off on others.

I guess I bought into the idea "It takes a villiage".

1. They're your responsibility
2. It takes a villiage
3. If it hits the fan, goto 1

DoctorMeriones wrote:

I guess I bought into the idea "It takes a villiage".

1. They're your responsibility
2. It takes a villiage
3. If it hits the fan, goto 1

I will stop you're child if I see it about to run out into traffic. However, supervising children using your iPad use is not anyone's responsibility but yours. Giving children technology you yourself do not understand or know how to use properly doesn't indicate responsible parenting to me.