Previous 1 2 3 Next 92 Replies Latest reply: Sep 24, 2015 10:48 PM by Chief of Logistics Branched to a new discussion.
swmasson Level 1 Level 1 (0 points)
Hi there,

I seem to be having problems connecting my iphone to my home network, it keeps coming up with the error "incorrect password for STEVE_NETGEAR" - The strange thing is that i have two iphone 4's and the other one connects to my home network perfectly, so its just my one that does not - However, it still connects to other networks just fine, so its just my home network that it doesnt connect to... i really dont understand this issue... very strange! I've tried everything:-

1) Mac Filtering
2) Disable passkey
3) Used 128 HEx
4) Reset the iphone back to factory settings
5) Reset Network settings
6) Upgraded to 4.1 OS
7) Changed the SSID
8) etc, etc, etc

None of which resolved the issue, i'm at a loss as to how one out of the two iphones can connect and the other cannot... Why can it connect to all other wifi networks but not my own... Could it maybe be a conflict between the two iphones?

If anyone has any ideas it would be much appreciated!

Thanks in advance for your help



iphone 4, iOS 4
  • HolmanGT Level 2 Level 2 (205 points)
    Tell it to forget STEVE_NETGEAR. Power the phone off and back on then go into network and reselect STEVE_NETGEAR and re-enter the password and you should be good to go.

    If you entered the wrong password the first go-around it will keep trying to use the bad password - I think.
  • swmasson Level 1 Level 1 (0 points)
    Hi HolmanGT,

    Thanks for the reply, much appreciated, however, the iphone wont let me forget a network unless i'm connected to it... when i open the network "STEVE_NETGEAR" it will either open up the password entry page or it will open the IP address/DNS, etc page (This page is blank and has no "Forget network" button.

    Any other ideas :o)


  • Iskor12 Level 1 Level 1 (55 points)
    Go to Settings>>General>>Reset>>Reset Network Settings.

    Then try to connect to it.

    OOPs..I just noticed that you already tried this. Have you reset your router yet?
  • swmasson Level 1 Level 1 (0 points)
    yeah man, tried resetting the router, even tried placing the $ before the passkey - If i didnt know any better i would say my iphone is screwed - but it was screwed it wouldnt connect to anyother network, and it does... Its very frustrating - I have some apple genius in the local apple shop looking into it just now also... but i think we're running out of ideas...

    Anyone else?


  • TomLapple Level 1 Level 1 (0 points)
    Have you had any resolution to this? I'm having the same exact issue. 2 iphone4's in the house, one connects, the other does not. The one that won't connect also can connect to other wifi signals outside of the house. It's absolutely bizarre. I've tried resetting network settings and all that. Still nothing. I've noticed a lot of people on here with this problem seem to have VZ Fios. Wonder if that has anything to do with it.
  • swmasson Level 1 Level 1 (0 points)
    Sorry for not getting back to you before now... I still have not managed to resolve the issue... I might just nee to buy a new router or something...which still doesnt make sense since my other iPhone 4 connects fine...

    Don't think it's anything to do with fios, I'm located down in. Trinidad and never heard of that before you mentioned it...

    I had one on the guys in the apple store email me a heap of potential fixes... None of which worked...

    Did you manage to get re problem resolved?
  • Greg Fletcher Level 1 Level 1 (5 points)
    Any luck sorting this out?

    Have exactly the same issue.

    BT collapsed last night, so reset router and modem.

    This morning, network is back up, my wife's iphone 4 conntects, as does imac, macbook pro x2, however my iphone 4 will not connect.

    Positive that the password is correct and case sensitive - checked via keychain.

    Trying to connect to an apple airport network....time capsule & 2 expresses...everything else is fine...just not my iphone 4.

    Have current OS4 on iPhone, Timecapsule up to date.
  • swmasson Level 1 Level 1 (0 points)
    Hi there,

    Still not managed to resolve, probably going to buy another router, as my netgear is giving other problems which are not related to the iPhone problem...

    The only reason I haven't followed through is becuase my neighbour has an open network so I connect to that when home, otherwise I would have spent more time researching...

    If you ever figure it out, please let me know...

    Good luck!

  • EBSkater Level 2 Level 2 (490 points)
    So you're paying for internet that you're not using because you're stealing it off of your neighbor? Smart.
  • swmasson Level 1 Level 1 (0 points)
    Don't be so naive, I have several devices that use my Internet connection which is much faster than my neighbours for a start... PS3, WII, iPad, wifes iphone, apple tv, two laptops and two pc's, some are wired and some are wifi... Only my iPhone can't connect to my wifi... So only it is using my neighbours Internet connection...


    Anything productive that can help with the topic would be much better received...


  • Macaby Level 3 Level 3 (910 points)
    EBSkater wrote:
    So you're paying for internet that you're not using because you're stealing it off of your neighbor? Smart.

    How can you be stealing something that is drifting around inside your home? While I very seldom use my neighbors network (only when mine goes down), I "bootstrap" quite frequently when I'm out and about.

    If you feel it's stealing, you should not do it. I DON'T and I will bootstrap anywhere I please (including your network if I happen to see it when I'm out and about.) If you don't want that to happen, WPA it.
  • blythspirit Level 1 Level 1 (0 points)
    This problem just cropped up for me after months of owning my iphone 4 and having everything work just fine on my home network... then, all of the sudden it tells me my wifi password is wrong. I tried (unsuccessfully) resetting the router, resetting my phone's network connections, resetting the routers password, "forgetting" the network... All to no avail, though I could connect to the network of the coffee shop in my building.
    Finally I resolved the issue by creating a guest access account on my router, which my phone was able to see and connect to without any issues.
    Odd, and frustrating.
  • blythspirit Level 1 Level 1 (0 points)
    Finished posting and picked up my phone to see that wifi again wasn't connected, attempted to access my handy new guest network only to have the same error message pop up... incorrect password.
    So... disregard my last. I apparently am not the genius I would like to think.
  • lazer310 Level 1 Level 1 (5 points)
    Having the same issue. 2 iphones, one is fine. The other is sporadically telling me the password is wrong. This is a new router, only 2 months old. All other wifi connections to the router are fine.
    I forgot the network, reset network settings, reboot the phone, still nothing. I did all those again, and still got bad password. I verified the password was correct on the router, and just kept hitting join on the WAP password screen. After 4 times if finally connected. For how long, I dont know.
    Has anyone else heard of a resolution or cause for this?
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