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Message 5555

7415 Views 30 Replies Latest reply: Sep 24, 2010 7:10 PM by royds RSS
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bug67 Level 3 Level 3 (980 points)
Currently Being Moderated
Sep 23, 2010 1:06 AM
iTunes 10, Windows 7 X64

Tried to purchase an app and got the following message:

"*We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. (5555)*

There was an error in the iTunes Store. Please try again later."

Tried downloading directly from my iPhone as well and got a "Cannot connect to iTunes Store" message.

I had a buddy of mine try downloading something on his iTunes and it worked no problem.

I tried de-authorizing my computer but I got the same 5555 message.

I tried logging into my account and got the same 5555 message.

Any ideas?
PowerPC G5; PowerBook G4; Dell XPS 400; HP dv8t; Compaq Presario V3020, Other OS, OS X 10.5.8; Windows 7; Linux Mint Debian Edition
  • Tom032914321 Calculating status...
    Currently Being Moderated
    Sep 23, 2010 1:11 AM (in response to bug67)
    I have exactly the same problem. It started this morning (Europe).
    iOS 4
  • Tom032914321 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Sep 23, 2010 1:23 AM (in response to Tom032914321)
    It seems to be working again.
    iOS 4
  • RHIT2002 Calculating status...
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    Sep 23, 2010 5:06 AM (in response to bug67)
    Well, I've been trying for a couple of hours to download the latest app updates. It's a very odd situation, as I can't download my updates, can't even sign out of my account to try that as a fix, but I was able to write and post a review.

    I'm also able to update directly from my iPad and my iPhone 3GS, just not on my MacBook.
    MacBook Pro, iOS 4
  • jaredmwright Calculating status...
    Currently Being Moderated
    Sep 23, 2010 12:11 PM (in response to RHIT2002)
    I am running Windows 7 64-bit as well as the latest iTunes version 10.0.0.68 and am receiving the same error, unable to update any applications.
    HP, Windows 7, 64-bit, iTunes 10.0.0.68
  • madeedam Calculating status...
    Currently Being Moderated
    Sep 23, 2010 7:02 PM (in response to bug67)
    I've also been trying to access the store and getting the same error message. I notified Support to get an answer.
    iOS 4
  • Michael Battenfield Level 1 Level 1 (135 points)
    Currently Being Moderated
    Sep 23, 2010 7:46 PM (in response to bug67)
    It is not just an iTunes for Windows problem... getting it here with my PowerMac running Leopard and the latest iTunes... Getting frustrating trying to update several apps...
    Power Macintosh G5 Dual 1.8Ghz, Mac OS X (10.5.8), 1TB HD, 5GB RAM
  • Thinking_Different Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 23, 2010 7:52 PM (in response to RHIT2002)
    I haven't been able to download updates all day from my Mac for the same reason.
    Works fine on my iPhone, but not on my Mac.

    Quite frustrating.
    MBP i7, MB C2D, PowerMac G4, Mac OS X (10.6.3), 10.5.8 on PowerMac G4...
  • royds Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 24, 2010 3:38 AM (in response to bug67)
    has this been fixed yet as I've been having this poblem for the past few days. I can get teh updates via the iPod Touch, but not directly through iTunes.
    Self Built, Windows 7, 64bit
  • RHIT2002 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 24, 2010 3:42 AM (in response to royds)
    It is still not working for me.
    MacBook Pro, iOS 4, iPad, iPhone 3GS
  • 60Gig_User Calculating status...
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    Sep 24, 2010 5:43 AM (in response to bug67)
    It is not working for me either - since yesterday. Don't know what the problem is.
    PC, Windows XP
  • Mekklesack Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 24, 2010 5:50 AM (in response to bug67)
    okay. so it's not just me today either. I'm on OSX also.

    Message was edited by: Mekklesack
    Mac OS X (10.4.11)
  • 60Gig_User Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 24, 2010 6:02 AM (in response to bug67)
    Hmmmm.. Interestingly enough - I just discovered something. The "Download All Free Updates" is giving me the error message. But, if I try to update all my apps individually, it works! What say you?
    PC, Windows 7
  • Mekklesack Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 24, 2010 6:12 AM (in response to 60Gig_User)
    Hold on... "beach ball." Gimme a moment.
    Mac OS X (10.4.11)
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