iphone 4 screen shattering!!!!
when i went to a genius bar they had me backed into a corner and i had to pay $249 to replace my phone!
has anyone else had a problem like this?
iphone 4, iOS 4
Apple Event: May 7th at 7 am PT
iphone 4, iOS 4
I bought Iphone4 a month ago. Today my phone was in my pocket. When I stand up, I hit the corner of my table and screen shattered. I got an appoinment from Apple Stoneridge Mall shop for repair. They were very responsive and they gave me a new Iphone FREE. I impressed with their service and fixed my problem in 5 minutes. I also bought Ipad2 today! Good job and great customer service Apple.
A few months back, one of my cow-orkers showed my his iPhone 4 and the broken screen. He asked me what to do about it. I told him to call the Genius Bar and schedule an appointment. When he asked me what to tell them, I replied "honesty is the best policy. Worst case, you pay the $299 out of warranty repair cost." He made the appointment and the next morning he was beaming and very happy. They replaced his iPhone for free. He told them teh truth that when he got out of his car it slipped and hit the pavement, and he took my advice and was nice to them not threating them or berating them for such a shoddy product. In the end the person behind the counter is key in determining if you deserve a break or if you were an a-hole who gets as much courtesy as you gave them...
So any ideas as to the cost of replacement??
Any one know how much to repair screen
Did you ever get your answer?
iphone 4 screen shattering!!!!