Stop CNN text alerts

Question

Level 1

139 points

Stop CNN text alerts

When I first got my iPhone 3GS I made the mistake of subscribing to CNN text alerts. I was looking for news alerts, mostly I get garbage about people dying. Also 3AM alerts of people dying. Tiger Woods, Lady GAGA and such. I wanted real news! Now I can't get it to stop and it uses a lot of txt msg allotment. I have contacted CNN to no avail. They are confused.

Can I block them somehow? I have gone through settings and cannot see how to stop them without turning off my txt msg.
My iPhone is 3GS and all software is updated.

MacBook Pro 2.2 Ghz., Mac OS X (10.6.2), iphone 3GS with updated software.

Posted on Sep 24, 2010 4:31 AM

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Answer 1

Tamara

Level 6

13,744 points

Sep 24, 2010 4:48 AM in response to Parrish Jones

You would have to go to CNN's website and disable them.

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Answer 2

Parrish Jones Author

Level 1

139 points

Sep 24, 2010 8:50 AM in response to Tamara

I've tried everything CNN. They are clueless about why I cannot stop them.

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Answer 3

DaVBMan

Level 6

9,292 points

Sep 24, 2010 8:57 AM in response to Parrish Jones

If it is TXT alerts and not a Push Notification from an app, it means you did subscribe at sometime to get them via their site or something.
Normally one needs only reply with the word "STOP" as a txt message back to them for most services like this.

If it is an App that you are getting Push Notifications then the settings for that are in the Push Notification settings.

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Answer 4

Sep 24, 2010 9:59 AM in response to Parrish Jones

Are these really SMS text messages that are saved in the usual way as an ongoing conversation in Messages? Or is this more like breaking news alerts that disappear after you read them?

I any case try going in Settings > Notifications (third down from the top) and see if you can turn off CNN notifications.

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Answer 5

Parrish Jones Author

Level 1

139 points

Sep 25, 2010 3:56 AM in response to Doctor Pangloss

CNN does not show in the notifications. I also have notifications turned off.

I have replied STOP until I am blue in the face. CNN does not understand why it does not work.

It's very perplexing. I once again received a msg in the middle of the night. Lindsay Lohan released from jail. Do I give a sh*t? DOes anyone?

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Answer 6

Tamara

Level 6

13,744 points

Sep 25, 2010 6:24 AM in response to Parrish Jones

If you are receiving these as text messages, you have to Text keyword Stop to 26688 according to CNN's website.

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Answer 7

Parrish Jones Author

Level 1

139 points

Sep 25, 2010 11:38 AM in response to Tamara

Yes, I've done that about 100 times and the texts still come.

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Answer 8

DaVBMan

Level 6

9,292 points

Sep 25, 2010 1:15 PM in response to Parrish Jones

Then call them and complain that their SMS service is costing you money and state you have proof you have requested it to stop and by sending you messages still they are breaking the law.

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Answer 9

wjosten

Level 10

95,369 points

Sep 25, 2010 1:29 PM in response to Parrish Jones

Clickatell powers CNN's SMS alert system. Try contacting them:

http://www.clickatell.com/index_b.php

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Answer 10

Sep 25, 2010 3:37 PM in response to Parrish Jones

Wow just like Bill Murray's Groundhog Day. Document all this with screenshots showing your STOP text message. And please let us all know when and under what circumstances the assault ended.

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