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Level 1

10 points

iPhone 4 Home button issue...

I have tried to read on here and find out if anyone is having any home button issues but I can't seem to find anyone with the issue I am having. When I press my home button it works about 95% of the time. However, about 5-10 times a day it will not register the push at all and I have to push it again and it works. It's not something that really bothers me its just rather annoying. Anyone know anything about this? Also, has anyone noticed when you do push the home button it takes just a couple more seconds to close the app than the older iPhones? I have a 3G still and when I push the home button it instantly goes to the home page. Its just a little delayed with the IP4. I have compared it several times. Does anyone else have this issue? I'm wondering if its all just my phone because I haven't been able to compare my IP4 to anyone else's. I'm just wondering if all of this is any reason at all to get my phone replaced. I'm thinking it's not at all but I am just wondering who all else is having a problem or noticing a delay. I don't have any other issues with my phone. Just the home button. & if it helps any I have had my phone since day 1 of launch. I pre-ordered it.

iPhone 4, iOS 4

Posted on Sep 27, 2010 9:53 PM

694 replies

Nov 24, 2010 11:37 AM in response to Adelsaf

Dear Adel,
I have bought the IP4 in Sydney unlocked. From the very beginning I had the home button problem 8 out to 10 times when was pressed. As I posted, when I placed in off, the location services, the home button only failed 2 out to 10 times, so for me is a software problem. When I place on the location services the problem starts again. Also every week I blow some pressure air in the plug slot, cause somebody told that might be dust in any place. Since 4,2.1 software was installed, by the moment I had not the problem. I will cross fingers.
I am also agree that is not a precise software problem, is randomly in every IP4, other customer posted that the problem was the camera application. I am agree that some apps stuck the home button.
But if you have bought the IP4 in USA, must be returned to the place were bought it for exchange.
I have 2 friends that had exchanged twice the IP4 and still have the home button problem.
Believe it or not!!!!!!

sanmau

Level 1

0 points

Nov 24, 2010 11:42 AM in response to bkb1777

I have this problem !!!

Nov 25, 2010 2:11 AM in response to bkb1777

I am also having problem with my IP4. No response from the phone when I pressed the Home button once sometimes or the multi-task bar pops up. It's so random and getting more frequent as time goes by.

I bought the phone direct from Apple store online and called them. Was given a case number and told to go to Singtel to report my problem.....***....

Will do so tomorrow and write my updates here.

Nov 25, 2010 2:21 AM in response to Melvin Pang

Yep, count me in.

plcn

Level 2

325 points

Nov 25, 2010 4:26 AM in response to ancientferguson

After 2 days with iOS 4.2.1, seems to be solved. Home button is working fine now with 4.2.1, without any issues.

sanmau

Level 1

0 points

Nov 25, 2010 7:42 AM in response to plcn

I had update 4.2.1 but that issue still not fix !

bkb1777 Author

Level 1

10 points

Nov 25, 2010 8:58 AM in response to bkb1777

I updated to 4.2.1 and the problem is still the same. It may be a little better. It's not anything that really annoys me anymore. I've almost gotten used to it. Some things are better to have than others. Like I said, the replacement phone I was sent, the head set jack didn't work at all. So it could always be worse. I'd rather have this issue then all the other issues.

arbitel

Level 1

4 points

Nov 25, 2010 9:14 AM in response to bkb1777

This is true, I'm kinda getting over it since I am not willing to pay $29 for a replacement within 90 days and it does not guarantee it doesn't happen again. I will probably stop by a Apple genius bar if I happen to pass by to see what can be done.

longfy

Level 1

0 points

Nov 25, 2010 5:52 PM in response to arbitel

Agree with what you said. I rather live with this slight and annoying inconvenience than have some other issues like camera not recording, voice problem, proximity sensor problem, etc.

Nov 25, 2010 6:24 PM in response to bkb1777

My update here.
The motherboard in my iphone4 was replaced by Apple Store, and new S/N began with 950XXX. Now it works fine now, with the same 4.1 IOS, jailbroken, and all softwares.
So it looks hardware issue to me.

LocalBus

Level 1

4 points

Nov 25, 2010 10:57 PM in response to carrollyon

not solve in 4.2.1 and is getting worst... happen more often than 4.1

found out that if you leave the phone untouch for sometime, then click the home button, sometime it has no respond, click again...

anyway.. going to send back for repair.. really annoying !

Nov 27, 2010 9:43 AM in response to LocalBus

Mine currently work normally for the past 1 or 2 week.Wierd!Will take note of this problem after i juz update to ios 4.2!

djRom

Level 1

4 points

Nov 27, 2010 4:38 PM in response to bkb1777

I had this same problem. Had to go to the Apple store twice before I got someone who was willing to replace it. She replaced it without me even showing her the issue.

It was incredibly annoying and I hope that it doesn't happen on this new one. As this is my 3rd iphone 4. The first one had an "invalid sim card" problem that kept popping up.

I-Phone4

Level 1

0 points

Nov 28, 2010 9:30 AM in response to Melvin Pang

Melvin,
so how's ur visit to Singtel? coz i'm having the same problem, n my line is under Singtel as well. I really do not want to waste a trip n queue for 2 hr, and if i cant prove the issue. They might not want to entertain me... i had done the update of 4.2.1, problem still exist. definitely is the hardware problem

Nov 28, 2010 9:51 AM in response to I-Phone4

Y dun u use another iphone to take video? I currently do tat n store the video in my iphone 4!

iPhone 4 Home button issue...