Sennheiser MM50s with iPhone - can't get the voice button to work :(

Can anybody advise?

I am on the latest iPhone OS. The headphones are brand new and sound great - but the voice/music control button does nothing but switch one speaker off while I hold it.

Any advice welcome. I've cleaned the earbud socket with surgical spirit and my original headset works perfectly.

Thanks.

Steve

iMac 2.66Hz i5 Intel Quad Duo with 8Gb RAM, Mac OS X (10.6.4), Logic Pro 9.1.1, Superior Drummer 2, Mackie UC, Akai MPD16, Keystation 61es

Posted on Sep 27, 2010 11:18 PM

Reply
8 replies

Sep 28, 2010 11:52 AM in response to greenfeld69

Sorry if my answer confused.

I don't mean you need to use excessive force to push it home, but I do need to make sure the connector is all the way in and that it's easy to leave it nearly-but-not-quite home, and when that's the case the mic button doesn't work.

I've just tried quantifying it. From the front of the iPhone, when the headphones are all the way in there's no more than 0.5mm of gold connector showing. But with as little as 1.0mm showing, the mic button doesn't work, although sound does in both ears (and sometimes it's louder than normal too).

(Because of the curve on the iPhone, there's a good 1-2MM of connector showing at the back even when fully inserted)

If you're confident the connector is as far in as it'll go without damaging something, then it sounds like you've got either something in the connector slot of the iPhone or duff headphones. Do the buttons on the stock iPhone headphones work for you? That would narrow down the problem for you...

PS: you don't need to push-and-hold; that launches Voice Control. A short but confident stab should play/pause; two quick pushes will skip a track, and 3 quick ones will go back to the start of the current track or go to the previous track if you were already near the start. I found the button on the MM50s a bit un-ergonomic in position and operation to start with but I'm getting more confident with knowing I've hit it now. There can be a 1-2 second delay between hitting the button and getting an effect though.

Sep 28, 2010 12:11 PM in response to henley_regatta

It is certainly all the way in - it really can't go any further in.

The Apple headphones work 100%.

It's actually doing nothing at all now when I press the button. Shame, as they sound great and isolation is terrific.

EDIT: Sorry, I had only the left speaker in! The button kills the right one when I hold it or press it.

Message was edited by: greenfeld69

Oct 3, 2010 1:48 PM in response to greenfeld69

I had a similar problem with my Bose headphones in that the sound was fine, but the button did nothing. Turns out there was a giant lint ball in the socket. The Apple Store folks were able to blow it out with a can of compressed air (aka keyboard cleaner). Turns out this is required on a fairly regular basis. I also read on another post that blowing air around the sleep/wake button can get it working again (haven't tried that).

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Sennheiser MM50s with iPhone - can't get the voice button to work :(

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