1 48 49 50 51 52 53 Previous Next 793 Replies Latest reply: Sep 14, 2013 9:32 AM by larrylintz Go to original post
  • 735. Re: Netflix Problems
    madoliva Level 1 Level 1 (0 points)

    I've been having the same problem - Netflix stopping every 5 - 90 seconds during streaming and stopping for a while.

     

    This might sound strange, but I was trying to find the serial number on the ATV2 and after I was holding the ATV2 for a bit, it worked fine.  I don't know if this is because an electrical charge was built up around the device and screwing with the signal, but it's all streaming perfectly now.

     

    It's like when you build up a static electricity charge by scuffing your socks on the ground.

     

    Go to your ATV2, wipe it down with your hands to kill any electrical charge and restart a program.

     

    I'm not promising anything, but it worked for me.  Hopefully it will last

     

    Best of luck to you all...

     

    ;D

  • 736. Re: Netflix Problems
    scrooks Level 1 Level 1 (0 points)

    If you're using OpenDNS with your Apple TV, here's the fix:  http://steve.crooks.net/2012/02/26/making-apple-tv-and-opendns-play-nice/

  • 737. Re: Netflix Problems
    MAlves Level 1 Level 1 (0 points)

    I had the same problem with my ATV2 and Netflix and did what madoliva suggested. I also unplugged and plugged in back the ATV2. It has been working just fine since.

  • 738. Re: Netflix Problems
    Dave Vaughan Level 1 Level 1 (0 points)

    Just rebooted my apple tv like u said todo and my Netflix and other stuff came back on my menu

    Thanks

  • 739. Re: Netflix Problems
    mjmgrand Level 1 Level 1 (0 points)

    Per scrooks link, I changed the DNS in the manual setup of my ATV2 Network to that of my isp (Found within the router settings) and no change, Netflix Stopping all the time with "An error occured loading this content. Try again later." I'm fed up with this bull. Any other suggestions? Have done all the other suggestions like rebootong and unplugging (That sh@t don't work.) I'm left to think either an overload of Apple's Servers trying to connect all the Netflix Customers or an Overload of Netflix Servers. I don't seem to have this problem with my xBox 360 or my PS3 Netflix watching so I'm thinking it's apple. I have a steady 20Mbps speed.

  • 740. Re: Netflix Problems
    scrooks Level 1 Level 1 (0 points)

    Have you upgraded to the new version released this week? I did, and then I started having the errors you mention. I believe they are not related to the dns issue, but it's something new due to the OS update. An Apple TV reboot seems to fix it for a while for me. I expect we'll soon see an update to the update.

  • 741. Re: Netflix Problems
    scrooks Level 1 Level 1 (0 points)

    I should add that I've seen that same error trying to play a video off the iTunes on my local computer. That means the problem is not Netflix and has nothing to do with DNS. That's why I say it's a new OS update bug.

  • 742. Re: Netflix Problems
    heburnll Level 1 Level 1 (0 points)

    I don't know if this has been mentioned on this thread, but I discovered something that seems to have fixed all my netflix streaming problems. My internet is supposed to run at 15Mbs, but after running a speed test, I usually run at 10-14Mbs wirelessly. I've read that if you want to run in HD, you need at least 8Mbs, but streaming from Netflix still froze constantly, especially at night. I shouldn't be having any streaming problems, but I was. I didn't have any problems streaming Netflix when I would plug my wireless Macbook Pro directly into my HD tv. But something about AppleTV makes it harder to stream from my router. So whatever.

     

    Here's what I did:

     

    So if you sign into your Netflix account online and go to Your Account & Help>Settings>Manage Video Quality, I switched mine to "Good Quality (up to .3 GB per hour"). Nothing was selected before, so I assume it was playing in "Best Quality (1GB per hour, or 2.3 GB per hour for HD)" by default. Ever since I changed this setting, I haven't had a single Netflix streaming hiccup. It's not streaming in HD, but the picture still looks good, and I'd rather have a good picture with no hiccups than an HD picture with constant hiccups and freezing.

     

    This may have been brought up before, but its not a setting I noticed till recently. It works perfectly with my setup, and I imagine it has to work for others out there. So hopefully this solves some of your problems streaming Netflix wirelessly from your Apple TV.

  • 743. Re: Netflix Problems
    Chad Kerychuk Level 1 Level 1 (80 points)

    I'm having the exact same problems. Netflix is no longer usable on our AppleTV 2 after the latest update this week. I've done every suggestion and still no go. YouTube and other services do work though. Netflix works on my MacBook Pro, iPhone 4, Xbox 360, & PS3 still. The update is definitely the issue. So frustrating.

  • 744. Re: Netflix Problems
    Dave Vaughan Level 1 Level 1 (0 points)

    Great fix...it worked, THANKS.

  • 745. Re: Netflix Problems
    gerlunatorres Level 1 Level 1 (0 points)

    I installed the latest update last night and had no issues with Netflix after. Perhaps you want to look into other issues that may have caused Netflix to stop working.

     

    After the upgrade, no changes in the buffering thought...

  • 746. Re: Netflix Problems
    scrooks Level 1 Level 1 (0 points)

    As I said in my response, it's not just NetFlix that's messed up with the new update.  I have consistently had things streaming from my Mac also fail in the same way.  Based on the timing and other discussions, this is clearly a problem in the latest update.  Just because you haven't had a problem doesn't mean there isn't a problem -- the issue is sporadic enough that the update made it through Apple's testing.  Maybe you will be lucky and never see the problem before Apple gets a fix out.

     

    To reiterate, the "an error occurred loading this content" problem we're seeing with the latest Apple TV OS release is NOT related to the OpenDNS issue.

  • 747. Re: Netflix Problems
    Sammie46 Level 1 Level 1 (0 points)

    I never know if Netflix will work on my ATV 2, and this problem did start right after the last update. I can get "an error occurred loading this content" or "Netflix unavailable.Please try again later". Other times it works perfectly, or the sound and picture may be considerably out of snyc.

     

    If I change to my Roku box, it always works flawlessly. Apple obviously broke things with the ios 5 update. As always, they refuse to admit when they're at fault ... but then again, they don't get any $$ when you stream from Netflix.

  • 748. Re: Netflix Problems
    Patrick Stachofsky1 Level 1 Level 1 (5 points)

    Since the update to the AppleTV OS Netflix has been working fine

  • 749. Re: Netflix Problems
    nmballa Level 1 Level 1 (0 points)

    Just installed the update.  So far so good.  Only stopped once in the last two minutes.  Did they fix the bugs, highly doubt it.  Is is just a good night, more than likely.