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Rosetta Stone/Internal Mic not working

I have recently installed Rosetta Stone Version 3 (language software) on my Macbook Pro. I am having issues using the internal microphone with the software.

When I setup the microphone within the software and then do the test (say 1,2,3,4,5 into the microphone as a test), the program tells me everything is working fine. However, during the lessons, when speech recognition is necessary, the microphone doesn't work.

Firstly, the speaker will say a work, then when it's my turn, it's as if the microphone is not being recognized and is quickly turning on and off as if it's trying to hear something. Secondly, every time the microphone is enabled and disabled, it turns up the microphone input volume (System Preferences > Sound > Input > sliding bar with low to high) one tick until it's at the top of the bar; thus rendering the microphone useless due to an overload of ambient noise.

Any suggestions or tips? I know Mac users must have this working. However, all the info I can find is a bunch of frustrated Mac people and a lot of finger pointing between Apple and Rosetta Stone.

HELP!

MacBook Pro, Mac OS X (10.6.4)

Posted on Sep 30, 2010 3:46 PM

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Posted on Oct 12, 2010 3:40 AM

Hello, did you have any luck with a solution? Thanks!
76 replies

Jan 21, 2012 11:02 AM in response to cadmusyuan

I tried everything before updating to 3.4.5. Nothing worked. It wouldn't see any microphones. I upgraded to 3.4.5 and my built-in on my MBP works fine.


To get it to work with my Mac mini, I attached a webcam. Again, before the upgrade, nothing. Afterwards, everything worked fine.


Quick update. Thanks for all the help. The Apple forum is the best.

Feb 20, 2012 6:30 PM in response to Pickle Pumpers

Pickle Pumpers' solution worked for us, but we had to do it a little differently. My wife's MacBook would not show a "Line In" unless a microphone was attached. So she had to attach a USB mic, set that mic as the OS X default input, set the external mic to mute (using a hardware mute button on the device itself), and then restart Rosetta Stone (because it freaked out and showed no mics at all), and then she was able to select the built-in mic from within Rosetta. After that it worked perfectly.


Her problem was that Rosetta was stuttering very badly on the recording of her spoken words. For example, if she said "hola", the program would record her as saying something like "ola-la-la" (with static thrown in) and would buzz her as saying it incorrectly every single time.


With the above fix, it seems to work perfectly. We just hope it sticks.

Rosetta Stone/Internal Mic not working

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