Is my 23" aluminum ACD dead?

Over the past 6 months or so, my 23" aluminum ACD has sometimes failed to turn. But after disconnecting/re-connecting the DVI cable and/or power cable a few times, I have always managed to get it to turn on again. Now however, it won't come on.

When I plug in the power cord, the LED is sometimes blink one short time, but not always. I think in the past it may have given one of the 3-blink codes, but not now. I have a power meter available, and can see that when I plug it in, it draws 13w for a short time before going back to 2-3w, but not always either.

After reading the thread about "short-long-short" http://discussions.apple.com/thread.jspa?threadID=2086442&start=0&tstart=0, I tried to insert a pice of paper over the ground pin. It didn't work. Then I read of someone who got it to work by not connecting it to a UPS (even if UPS is not overloaded). When I disconnected from the UPS and connected straight to the wall, the display came back up. I then shut it off with the power button and removed the paper and tried again. That didn't work. Now I can't get it to turn on in either outlet or with or without the paper. Also, the LED doesn't blink at all when connected the last few times.

Since the problems started there has not been one fix that has worked every time. It seems most likely to wake up if I try something new. But now I'm out of ideas. Sigh...

Thanks,
Don

I have read the threads regarding the 90w vs. 150w power bricks and the paper th

17" MacBook Pro 2.4GHz, Mac OS X (10.6.4), Dual 2GHz PowerMac G5, Windows 7 i7 920 PC.

Posted on Sep 30, 2010 5:28 PM

Reply
8 replies

Oct 9, 2010 11:17 AM in response to Don_McCracken

Hi- Sorry to be posting this so late to your problem.

It sounds like you might have a problem similar to mine. My 24" HD Cinema Display stopped working. The 75 W brick checked out OK, and the Apple Dealer wanted to send the display back to Apple for diagnosis. I found a thread online that suggested trying the display with a 150 W brick.

It worked! 150 W adapters are about $150. Much cheaper than the $500+ Apple wants for return and diagnosis!

It seems that for some unknown reason, some 24" HD Cinema Displays stop working with the 75 W adapter and need more power. You can diagnose the display's problem by the pattern of the blinking light on the front of the display:

Here’s what the flashing power light means:

* If you see three short flashes, the display is receiving the wrong video format or is set to an unsupported resolution. Make sure your display is compatible with the computer you’ve connected it to, and restart the computer. If the problem continues, try resetting the parameter random-access memory (PRAM) by shutting down the computer, then turning on the computer and pressing and holding the Command-Option-P-R keys. Hold the keys down until the computer restarts and you hear the startup sound for the second time.


* If you see a “short, long, short” flash pattern, make sure you’re using the correct power adapter for the display.


* If you see a “short, short, long” flash pattern, the display is detecting a backlight error. Check your display’s power connection and restart your computer. If the problem continues, contact Apple or an Apple Authorized Service Provider.


Hope this helps you!

Oct 10, 2010 9:31 AM in response to Flash Dog

Hi Flash Dig,

how weird that even the newer 24" models have this problem. I sincerely hope Apple will give you a new adapter for free!

However, my display is now completely dead. No LED at all when I plug in the original power supply. However, this has happened a few times before and then all of a sudden it has started to work again. So I'm not giving up hope just yet! I will bring it in to an Apple store and see if we can test it with a 150w power supply.

If anyone else has any other ideas, please let me know.

Oct 24, 2010 7:23 PM in response to Don_McCracken

Dan & FlashDog -
.
I came searching for info & discussion for the exact reason & topic.

_My Set-up_:
*Cinema Display 23"* - M9178LL/A - A1082 - late 2005 release
I am using it with the original power supply.
Display connects to MacBook Pro Core2 Duo
.
Earlier, when I first started noting the problem,
if I just left the display plugged (a/c & computer) it would sometimes
just come back on after 15-20 minutes or so.
( +of course I still had the MBPro's display to use in the meantime+ )
But now, it just doesn't come on.
.
As noted by others, I found sometimes connecting to a different a/c source helped.
But not anymore.
.
I have found message threads on this exact topic on three other Forums.
No real consensus on the precise cause of the problem ... nor solution.

In general, buying a new 90W adapter was ineffective and a waste of money.
Some people have reported success using the 150W adapter from the 30" display.
But others have reported this did not work for them.
So I'm not certain how to proceed without needlessly wasting money or time.
.
.

You know the curious thing is, the display does seem to communicate its presence to the MacBook.
I infer this this because the MacBook's System Prefs adjusts its settings and Desktop pattern
when I "Restart" or "Wake" from Sleep depending on whether the display is connected or not.
Curious.
.
.

Nov 19, 2010 1:09 AM in response to Sabino Strippoli

Has anyone gotten anywhere with this? I also have a 23" that mostly doesn't work, but does work intermittently. When I plug it in, sometimes, when I hit the power button, I get a quick light on the front - I do not get the morse code lights. It's just one short one and then, only some times.

This all started when I tried to move the monitor across my desk and plugged it into a different outlet/UPS. Since I did that, the monitor basically doesn't work.

I could buy the 150 watt power supply, but I would hate to spend $100 on one of those only to find out it doesn't work.

Maybe it's time to give up and just buy a new 23-24" Dell or Samsung monitor.

Nov 27, 2010 12:43 PM in response to Don_McCracken

My ACD 20" just have the same problem. I am using my macbook Pro for 2.5 years with the ACD as the external display, they work fine until few months ago. The external monitor sometimes goes black and have a long indicator LED comes out (not in a sleep like blinking), but some random time later it wakes up again.

The problem goes worse in this month. I start up the mbp, then plug in the display, the screen goes blue (meaning that the mbp recognize the cinema display) but just seconds the external goes black completely and won't turn on again. After unplugged and plugged again, still no result. Then I go the System Prefrence->Display, the system tells it has a Cinema Display as the second monitor but it just not turn on.

The USB still works, and I could still control the sleep/shutdown function on the mbp through pressing the power button of the external display...

It comes very frustrating... after hours of search on the Internet still no luck for most people. Is there any possible way to diagnose the problem in a accurate way?

Nov 27, 2010 9:36 PM in response to Adrian McKenzie

I think I'm coming to the conclusion that this display doesn't like a certain set of power outlets or surge protectors. It wasn't working. I was about to pack it up and is essence, throw it away.

Last ditch, I pull out my MacBook Pro, move the display out to the living room, plug it into the MBP and an outlet. Fires up just fine.

Take it back into the office, hook it up to the PowerMac, works fine, but goes black within an hour. Cannot bring it back to life.

Just now, pull it back out, hook up to Macbook Pro and it's fine. I'm going to leave it on overnight and see. This is making me crazy. Really thought hard about buying a Samsung during black friday.

Jan 10, 2011 11:59 PM in response to Don_McCracken

Is there any way to send a direct claim to Apple on this issue? I called my local Apple support in my country and they dont really care about the problem even though i pointed them to the discussions on the forum.

I have hardly had my 23" ACD for 2years and used it quite minimally, so its ******* me off that i should burry myself in powersupply purchases due to crappy electronic design.

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Is my 23" aluminum ACD dead?

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